Grocery Clerk: Customer Experience Champion

The Kroger Co.; Chicago (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Tuition reimbursement

Associate discounts

Growth opportunities

Job summary

The Kroger Co./Mariano’s in Chicago, IL seeks a Front End/Customer Service Associate to deliver outstanding service and maintain a safe, welcoming environment. You will support the department manager in achieving sales goals and uphold quality standards while embodying our Customer 1st strategy.

Responsibilities include assisting customers, answering questions, stocking, and ensuring freshness and safety. Retail experience is desirable and opportunities for growth are available.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and answered questions about products.
• Greet customers, suggest products, and provide samples where appropriate.
• Inform customers of specials and ensure products are fresh.
• Label, stock and inventory department merchandise.
• Maintain safety and food safety standards and temperature logs.

Skills

Effective communication

Stress management

Basic math

Customer service

Teamwork

Job description

The Kroger Co./Mariano’s in Chicago, IL seeks a Front End/Customer Service Associate to deliver outstanding service and maintain a safe, welcoming environment. You will support the department manager in achieving sales goals and uphold quality standards while embodying our Customer 1st strategy.

Responsibilities include assisting customers, answering questions, stocking, and ensuring freshness and safety. Retail experience is desirable and opportunities for growth are available.