Grocery Lead: Lead Teams, Elevate Customer Experience

Meijer; Sylvania (OH); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in the United States is seeking a team-focused associate to deliver exceptional customer service and support daily store operations. You will engage customers, help teammates, and contribute to a positive shopping experience across departments.

The role emphasizes mentoring others, maintaining standards, and actively participating in training to ensure service and sales goals are met while representing the Meijer culture and values.

Qualifications

• Passion for customer service and helping customers.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking and problem solving skills.
• Ability to influence others and drive teamwork.
• Commitment to fostering an inclusive environment.

Responsibilities

• Engage customers to create the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed service and sales goals.
• Support training and cross-training of staff to boost productivity.
• Assist with department scheduling to improve engagement and store performance.
• Maintain product freshness through proper rotation, dating, and displays.

Skills

Customer service

Communication

Team coaching

Retail experience

Influence others

Rapport building

Diversity & inclusion

Job description

Meijer in the United States is seeking a team-focused associate to deliver exceptional customer service and support daily store operations. You will engage customers, help teammates, and contribute to a positive shopping experience across departments.

The role emphasizes mentoring others, maintaining standards, and actively participating in training to ensure service and sales goals are met while representing the Meijer culture and values.