Grocery Lead: Customer Experience & Team Coaching

Meijer Inc.; Dunlap (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a hands-on leader to guide operations in our store. You will plan, direct, and empower team members to deliver outstanding customer experiences and support department goals.

You’ll engage customers, assign daily tasks, mentor staff, manage scheduling, ensure product freshness and safety, and help drive sales and profitability while upholding Meijer standards. Joining our family means competitive weekly pay, development programs, and opportunities for advancement within a

Qualifications

• Customer service experience required
• Excellent verbal and written communication
• Ability to train and coach teammates
• Ability to quickly build rapport with customers
• Positive influence to create a strong team
• Commitment to fostering an inclusive environment

Responsibilities

• Engage peers to provide the best possible shopping experience for our customers including an exceptional checkout experience
• Communicate with team members and assign daily work tasks
• Mentor and coach other team members to ensure customer service and sales goals are exceeded
• Support training of new team members and cross-training of high-potential talent
• Assist with department scheduling to improve engagement, service, and profitability
• Monitor product rotation and safety practices to ensure freshness and compliance

Skills

Customer service

Communication

Coaching/mentoring

Influence others

Rapport building

Product handling

Plan/execution

Inclusive environment

Job description

Meijer Inc. is seeking a hands-on leader to guide operations in our store. You will plan, direct, and empower team members to deliver outstanding customer experiences and support department goals.

You’ll engage customers, assign daily tasks, mentor staff, manage scheduling, ensure product freshness and safety, and help drive sales and profitability while upholding Meijer standards. Joining our family means competitive weekly pay, development programs, and opportunities for advancement within a