Grocery Lead: Customer-First Store Leader

Meijer Inc.; Beavercreek (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a dedicated team member to enhance the customer shopping experience and lead daily department operations. You will mentor peers, manage task assignments, and support training to sustain Meijer standards.

The role emphasizes guest service, leadership, and adherence to safety and inventory practices. Join a storied retailer committed to diversity, education, and community growth.

Qualifications

• Passion for customer service and total engagement with customers and team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills and ability to influence others.
• Ability to lift, carry, push, pull, bend and twist while handling product.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store.

Skills

Customer service

Communication

Retail experience

Team leadership

Mentoring

Job description

Meijer Inc. is seeking a dedicated team member to enhance the customer shopping experience and lead daily department operations. You will mentor peers, manage task assignments, and support training to sustain Meijer standards.

The role emphasizes guest service, leadership, and adherence to safety and inventory practices. Join a storied retailer committed to diversity, education, and community growth.