Store Operations Lead – Customer Experience & Safety

Confidential; Kalkaska (MI); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

SpartanNash Kalkaska location is seeking a proactive store operations associate to support the team when leadership is absent. You will help run the front end, assist customers, and ensure a clean, well-stocked store in a fast-paced retail environment.

The role emphasizes following safety guidelines, maintaining product availability, and coordinating with department managers to meet store goals. High school diploma preferred and retail experience valued.

Qualifications

• High school diploma preferred.
• 1 year retail or related experience preferred.
• Ability to read, write, comprehend, and interpret documents.
• Basic mathematical skills.
• Suggestive selling/knowledge of products.
• Detail oriented.

Responsabilités

• Monitor associate adherence to company policies.
• Able to run cashier and courtesy desk and handle customer concerns efficiently.
• Know store layout and safety equipment locations.
• Conduct regular inspections and provide feedback to managers.
• In absence of Store Director or department manager, manage time clock maintenance.
• May close store and secure premises after hours.
• Know product locations to assist customers.
• Maintain a clean, well-stocked store.
• Follow PPE, safety, and guest experience guidelines.
• May be assigned tasks in other departments as needed.

Connaissances

Retail experience

Reading/Writing

Basic math

Suggestive selling

Detail oriented

Formation

High School diploma (preferred)

Description du poste

SpartanNash Kalkaska location is seeking a proactive store operations associate to support the team when leadership is absent. You will help run the front end, assist customers, and ensure a clean, well-stocked store in a fast-paced retail environment.

The role emphasizes following safety guidelines, maintaining product availability, and coordinating with department managers to meet store goals. High school diploma preferred and retail experience valued.