Store Operations Lead & Shift Supervisor

Confidential; Holland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

SpartanNash in Holland, Michigan is seeking a Store Operations Supervisor to direct and coordinate activities in the absence of Store Director, ensuring efficient operations and customer service. You will monitor policy adherence, assist customers, manage time clocks, maintain clean, stocked aisles, and support safety, with opportunities to grow in a dynamic retail environment.

This role requires basic math, reading/writing skills, and a customer-focused approach.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or related experience preferred.
• Ability to read, write, comprehend and interpret basic documents.
• Basic mathematical skills for transactions and reporting.
• Experience with suggestive selling and product knowledge.
• Detail oriented with focus on accuracy and standards.

Responsibilities

• Direct and coordinate store operations in the absence of Store Director.
• Monitor associate adherence to company policies and procedures.
• Run cashier and courtesy desk and address customer concerns efficiently.
• Know store layout and safety equipment locations; assist customers.
• Conduct regular inspections and provide feedback to managers.
• May manage time clock maintenance and closing duties.
• May handle tasks in other departments based on needs.

Skills

High school diploma

Retail experience

Reading & writing

Basic math

Suggestive selling

Detail oriented

Education

High school diploma (preferred)

Job description

SpartanNash in Holland, Michigan is seeking a Store Operations Supervisor to direct and coordinate activities in the absence of Store Director, ensuring efficient operations and customer service. You will monitor policy adherence, assist customers, manage time clocks, maintain clean, stocked aisles, and support safety, with opportunities to grow in a dynamic retail environment.

This role requires basic math, reading/writing skills, and a customer-focused approach.