Grocery Department Leader: Growth, Service & Ops

Food Lion; Quinton (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Food Lion in Quinton, VA is seeking a Grocery Department Manager to lead store operations, drive sales, and build strong associate and customer relations while supporting Food Lion strategies.

You will hire, train, supervise department staff, manage labor, ensure food safety, scheduling, and budgeting, and maintain a culture of service and efficiency to deliver a positive shopping experience.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to lead and direct others and learn multiple tasks.
• Ability to use problem-solving to support store operations.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise performance of department staff and provide ongoing coaching and formal appraisals.
• Daily management of labor and coaching to achieve productivity goals.
• Provide leadership to promote a culture aligned with Guiding Principles and Values.
• Support achievement of budgeted financial and operating results.
• Deliver enthusiastic customer service and create a positive shopping experience.
• Role model outstanding service and use product knowledge to meet customers' needs.
• Control store expenses through ordering, care for supplies and equipment.
• Utilize company tools (financial reports, ACIS, scheduling, CAO, POS systems).
• Maintain department appearance, quality, safety and sanitation.
• Ensure proper scheduling to provide extraordinary service.
• Understand scheduling, sales, wage percent and hiring processes.
• Ensure ordering, receiving, preparation and display of merchandise follows policies.
• Observe and correct unsafe conditions and report accidents as required.
• Monitor shrink and coach associates to prevent losses.
• Assist with regular physical inventory and maintenance of signage.
• Ensure alignment with local/state/federal regulations and company guidelines.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Quinton, VA is seeking a Grocery Department Manager to lead store operations, drive sales, and build strong associate and customer relations while supporting Food Lion strategies.

You will hire, train, supervise department staff, manage labor, ensure food safety, scheduling, and budgeting, and maintain a culture of service and efficiency to deliver a positive shopping experience.