Grocery Department Manager

The Kroger Co.; Alabama; On-site; USD 38,000 - 58,000; Full time

Job summary

The Kroger Co. seeks a department supervisor to lead a grocery department, ensuring outstanding customer service and a safe, clean shopping environment.

You will direct daily operations, manage staffing, training, and performance, and drive budgeting, promotional plans, and inventory control. Applicants should be capable of working under pressure, communicating effectively, and upholding Kroger's core values of respect, integrity, and inclusion while delivering high-quality service and product

Qualifications

• Strong communication skills to convey information to customers and associates.
• Ability to perform basic counting, arithmetic, and monetary calculations.
• Capable of remaining effective under pressure and handling stressful situations.

Responsibilities

• Create an outstanding customer experience through exceptional service and maintain a safe, clean environment.
• Direct and supervise all department functions and duties, supporting day-to-day Grocery operations.
• Promote Trust and respect among associates; communicate information clearly to the team.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop staffing plans to manage customer volume across hours of operation.
• Train and develop associates and participate in performance appraisals.
• Adhere to all laws, guidelines, and safety regulations; monitor safety logs and incidents.
• Know products and respond to customer questions; suggest items and promotions.
• Create and execute department business plans and sales promotions with store management.
• Plan inventory processes, price changes, and stock control; assist with budget and financial reports.

Skills

Effective communication

Basic math

Stress management

Team collaboration

Conflict management

Integrity and honesty

Follow directions

Customer support for minors/special-ne

Education

High school education or equivalent

Job description

The Kroger Co. seeks a department supervisor to lead a grocery department, ensuring outstanding customer service and a safe, clean shopping environment.

You will direct daily operations, manage staffing, training, and performance, and drive budgeting, promotional plans, and inventory control. Applicants should be capable of working under pressure, communicating effectively, and upholding Kroger's core values of respect, integrity, and inclusion while delivering high-quality service and product