Grocery Dept Leader — Customer-First Experience

The Kroger Co.; Mission Viejo (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

The Kroger Co. is seeking a dedicated department manager to lead the grocery team, deliver outstanding customer service, and maintain a safe, clean store environment.

You will direct and supervise all department functions and support day-to-day operations in a fast-paced retail setting. Responsibilities include enforcing food safety, inventory control, pricing updates, budgeting support, coaching staff, and ensuring compliance with laws and company policies.

Qualifications

• High School Diploma or GED is required.
• Any management experience is required.
• 1 year of grocery retail experience is desirable.

Responsibilities

• Adhere to safety and food safety regulations; maintain proper temperatures and logs.
• Train department associates on inventory/stocking and CAO.
• Plan, organize and supervise inventory processes and pricing changes.
• Prepare and review store/department budgets and financial reports.
• Coach and develop associates; manage scheduling to handle customer volume.
• Collaborate with team to achieve store goals and maintain a safe environment.

Skills

Management experience

Customer service

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a dedicated department manager to lead the grocery team, deliver outstanding customer service, and maintain a safe, clean store environment.

You will direct and supervise all department functions and support day-to-day operations in a fast-paced retail setting. Responsibilities include enforcing food safety, inventory control, pricing updates, budgeting support, coaching staff, and ensuring compliance with laws and company policies.