Grocery Department Lead: Lead, Coach, Delight Customers

Meijer Inc.; Southgate (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Southgate, MI is seeking a dedicated team leader to oversee daily store operations and deliver exceptional customer experiences.

You will guide and mentor team members, assign tasks, ensure product freshness and safety, and partner with leadership to optimize schedule planning and store profitability. Ideal candidates bring strong communication, retail or customer service background, and the ability to influence others while fostering an inclusive team environment.

Qualifications

• Passion for customer service and engaging with customers and teammates.
• Strong verbal and written communication skills.
• Experience in retail or customer service environments preferred.
• Ability to influence others and build rapport with customers.

Responsibilities

• Engage peers to provide the best possible shopping experience and checkout flow.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to exceed service and sales goals.
• Support training and cross-training of staff to boost productivity.
• Assist with department scheduling to improve engagement and profitability.
• Ensure product freshness, rotation, dating, and compliance with safety standards.
• Lead by example and promote Meijer culture, diversity, equity, and inclusion.
• Operate registers and handle cash when needed; assist with equipment use.
• Participate in period-end inventories and other duties as assigned.

Skills

Customer service

Communication

Team leadership

Retail experience

Problem solving

Mentoring

Job description

Meijer Inc. in Southgate, MI is seeking a dedicated team leader to oversee daily store operations and deliver exceptional customer experiences.

You will guide and mentor team members, assign tasks, ensure product freshness and safety, and partner with leadership to optimize schedule planning and store profitability. Ideal candidates bring strong communication, retail or customer service background, and the ability to influence others while fostering an inclusive team environment.