Grocery Customer Experience Lead

Pick 'n Save; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Pick 'n Save in Madison, WI is seeking a customer service-focused associate to help create a welcoming store environment. You will assist shoppers, stock shelves, and support department goals while upholding safety and quality standards.

The role emphasizes communication, teamwork, and a proactive approach to ensuring products are fresh, properly labeled, and readily available for customers. This is a frontline, full-time opportunity in a busy retail setting.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Create an outstanding customer experience by providing friendly, helpful service.
• Assist department manager in achieving department sales and profit goals.
• Maintain a safe, clean environment and ensure proper food safety standards.

Skills

Customer service

Effective communication

Stress management

Job description

Pick 'n Save in Madison, WI is seeking a customer service-focused associate to help create a welcoming store environment. You will assist shoppers, stock shelves, and support department goals while upholding safety and quality standards.

The role emphasizes communication, teamwork, and a proactive approach to ensuring products are fresh, properly labeled, and readily available for customers. This is a frontline, full-time opportunity in a busy retail setting.