Grocery Customer Experience Lead

Kroger; City of Pewaukee (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a customer service-focused associate in Wisconsin to create an outstanding shopping experience. You will help maintain a safe, clean store and assist the department manager in reaching goals while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include assisting customers, answering questions, stocking merchandise, and ensuring product quality and freshness.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products in the department and offer informed suggestions.
• Provide product samples to help customers discover new items.
• Inform customers of grocery specials and keep shelves stocked and fresh.

Skills

Customer service

Stress management

Communication skills

Basic math

Job description

Kroger is seeking a customer service-focused associate in Wisconsin to create an outstanding shopping experience. You will help maintain a safe, clean store and assist the department manager in reaching goals while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include assisting customers, answering questions, stocking merchandise, and ensuring product quality and freshness.