Grocery Clerk/Ruler

Ruler Foods; Charleston (IL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to delivering exceptional customer experiences! As part of a dynamic team, you'll play a crucial role in creating a safe and welcoming environment for our valued customers. This position offers the chance to enhance your skills in customer service, communication, and teamwork while enjoying competitive benefits and growth opportunities. If you're passionate about food and people, and eager to learn, this is your chance to thrive in a supportive atmosphere where you can truly make a difference in the community.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Qualifications

• Knowledge of basic math and effective communication skills.
• Ability to complete cashier training and memorize produce items.

Responsibilities

• Process customer transactions quickly and accurately.
• Create a welcoming environment for customers and assist with inquiries.
• Maintain product quality and adhere to safety regulations.

Skills

Customer Service

Effective Communication

Basic Math Skills

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we're proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ruler family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Position Qualifications:

• Knowledge of basic math
• Ability to fully complete the cashier training program
• Ability to memorize produce items and sale items
• Effective communication and reading skills
• Must be 18 years old

Desired Previous Job Experience:

• Customer service experience
• Retail experience

Essential Job Functions:

1. Process customer transactions quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
2. Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell-by dates and take appropriate action.
3. Promote trust and respect among team members.
4. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold.
5. Gain and maintain knowledge of products sold and respond to questions and make suggestions about products.
6. Greet, engage, and assist customers.
7. Inform customers of grocery specials.
8. Order, label, stock, and inventory merchandise.
9. Report product ordering, shipping, and pricing discrepancies to store management.
10. Adhere to company's limits on cash shortages and/or overages and work to control loss.
11. Follow guidelines on restricted sale items (e.g., Alcohol, Tobacco, Fireworks).
12. Stay current with present, future, seasonal, and special ads.
13. Adhere to all food safety regulations and guidelines.
14. Maintain proper temperatures in cases and coolers and keep temperature logs.
15. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
16. Perform preventive maintenance and report equipment issues.
17. Notify management of customer or employee accidents.
18. Follow all laws and company guidelines.
19. Physical demands include standing for long periods, lifting up to 50 lbs., pushing/pulling carts, bending, twisting, squatting, climbing, manual dexterity, and repetitive motions.
20. Work cooperatively in a high-paced and sometimes stressful environment.
21. Manage conflict reasonably and cooperatively.
22. Act with honesty and integrity regarding customer and business information.
23. Follow directions and seek assistance when needed.
24. Support and assist with interactions involving minors, individuals with special needs, and older adults.
25. Perform essential functions with or without reasonable accommodation.