Grocery Clerk/Ruler

Kroger; Mayfield (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading grocery company as a Grocery Clerk/Ruler, where you'll create outstanding customer experiences through exceptional service. Responsibilities include processing transactions, maintaining product quality, and assisting customers in a fast-paced environment. The role offers opportunities for growth and comprehensive benefits.

Benefits

Healthcare

Flexible scheduling

Paid time off

Counseling services

Financial tools

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Must be 18 or older.
• Customer service experience preferred.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain product quality and freshness.
• Greet and assist customers.

Skills

Effective communication

Basic math knowledge

Education

Cashier training program

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Essential Job Functions:

• Process customer transactions quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons and checkout procedures according to company policy.
• Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell by dates and take appropriate action.
• Promote trust and respect among team members.
• Create a welcoming environment for customers by answering questions regarding products sold.
• Maintain knowledge of products sold and respond to questions and make suggestions about products.
• Greet, engage, and assist customers.
• Inform customers of grocery specials.
• Order, label, stock, and inventory merchandise.
• Report product ordering, shipping & pricing discrepancies to store management.
• Adhere to company limits on cash shortages and/or overages; work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, Fireworks).
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep temperature logs.
• Reinforce safety programs; identify and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Follow all laws and company policies.
• Physical demands include standing for long periods, lifting up to 50 lbs., pushing/pulling carts, bending, twisting, squatting, climbing, and repetitive motions.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Basic math knowledge.
• Complete cashier training program.
• Memorize produce and sale items.
• Effective communication and reading skills.
• Must be 18 or older.

Desired Previous Job Experience:

• Customer service experience.
• Retail experience.

About Us

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. We serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio.

As part of Kroger, we value diverse teams passionate about food and people, aiming to create positive experiences for customers and communities. We prioritize innovation, growth, and caring for our team members.

Whether seeking part-time work or a new career, apply today to join our Ruler family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, paid time off, counseling, financial tools, associate discounts, tuition reimbursement, and growth opportunities.

For more info, visit our Benefits Page!