Grocery Clerk/Ruler

Kroger Mountain View Foods; Charleston (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk/Ruler, where you'll create outstanding customer experiences and ensure a safe environment. Embrace a culture of respect and integrity while managing transactions and assisting customers. Enjoy comprehensive benefits and growth opportunities in a supportive team.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Must be 18 years old.
• Knowledge of basic math.
• Complete cashier training program.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain a safe and clean environment.
• Greet and assist customers.

Skills

Customer service

Effective communication

Basic math

Education

Cashier training program

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Process customer transactions quickly, accurately, and efficiently; understand the Point of Sale system, handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
• Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Promote trust and respect among team members.
• Create a welcoming environment by answering questions regarding products sold.
• Gain and maintain product knowledge; respond to questions and make suggestions about products.
• Greet, engage, and assist customers.
• Inform customers of grocery specials.
• Order, label, stock, and inventory merchandise.
• Report product ordering, shipping, and pricing discrepancies to store management.
• Adhere to company limits on cash shortages/overages and work to control loss.
• Follow guidelines on restricted sale items (e.g., Alcohol, Tobacco, Fireworks).
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Comply with all laws and company policies.
• Physical demands include standing, lifting, pushing/pulling, bending, twisting, squatting, climbing, manual dexterity, and repetitive motions.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math.
• Complete cashier training program.
• Memorize produce and sale items.
• Effective communication and reading skills.
• Must be 18 years old.

Desired Previous Job Experience:

• Customer service experience.
• Retail experience.

About Us

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. We serve customers in 48 stores across Indiana, Illinois, Missouri, Tennessee, Kentucky, and Ohio. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to feed the human spirit. We value innovation and creating exceptional experiences for our customers and communities. We care about our people and support their growth and success. Whether seeking part-time work or a new career, apply today to join our Ruler family!

What You’ll Receive From Us

The Kroger family offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities through training and career pathways.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing