Grocery Clerk/Ruler

Kroger; Champaign (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as a Grocery Clerk/Ruler, where you will create outstanding customer experiences and maintain a safe, clean environment. Responsibilities include processing transactions, stocking merchandise, and ensuring product freshness. Ideal candidates will have strong communication skills and a customer service background. Join us to grow your career in a supportive community.

Qualifications

• Must be 18 years or older.
• Ability to complete cashier training.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain a safe and clean environment.
• Greet and assist customers.

Skills

Customer service

Effective communication

Basic math

Job description

Join to apply for the Grocery Clerk/Ruler role at Kroger.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

• Process customer transactions quickly, accurately, and efficiently; understand the Point of Sale system and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons, and checkout procedures according to company policy.
• Rotate all merchandise according to code dating policies and check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Promote trust and respect among team members.
• Create an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold.
• Gain and maintain knowledge of products sold and respond to questions and make suggestions about products.
• Greet, engage, and assist customers.
• Inform customers of grocery specials.
• Order, label, stock, and inventory merchandise.
• Report product ordering, shipping, and pricing discrepancies to store management.
• Adhere to company's limits on cash shortages and/or overages and work to control loss.
• Follow guidelines on restricted sale items (e.g., Alcohol, Tobacco, Fireworks).
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Follow all applicable laws and company policies.

Qualifications

• Knowledge of basic math.
• Ability to complete cashier training.
• Ability to memorize produce and sale items.
• Effective communication and reading skills.
• Must be 18 years or older.

Desired Experience

• Customer service experience.
• Retail experience.

We are based in the Midwest and serve customers in multiple states. We value diversity and aim to create positive experiences for our customers and team members. Join us to grow your career and be part of a supportive community.