Grocery Clerk (Part - Time)

La Montañita Co-op; Santa Fe, Northern (NM, KY); Hybrid; USD 26,000 - 34,000; Full time

Job summary

La Montañita Co-op in Santa Fe seeks a Grocery Clerk to deliver outstanding customer service, maintain department cleanliness and safety, and assist with stocking and merchandising. You will prepare, label, and display products while ensuring freshness and accurate pricing.

Responsibilities include processing orders, replenishing stock, and supporting inventory counts. A welcoming, helpful attitude and adherence to safety procedures are essential in this role.

Qualifications

• Customer service skills demonstrated by completing the full service cycle.
• Food safety certification is required or obtainable within 1 month.
• Knowledge of basic math (counting, addition and subtraction) is essential.
• Ability to adhere to safety, regulatory and wellness guidelines; PPE required.
• Strong interpersonal skills and conflict resolution abilities.
• Identifies and resolves problems promptly and professionally.

Responsibilities

• Process orders, receive and merchandise products following guidelines for rotation, sanitation and pricing.
• Dynamically replenish stock to ensure freshness and visibility.
• Prepare, package, label and display products; maintain accurate pricing and dating.
• Follow procedures for loss prevention, invoices discrepancies, and transfers.
• Create a welcoming environment by answering product questions and providing helpful service.
• Assist in inventory counts, store cleaning, and other duties as needed.

Skills

Customer service

Food safety certification

Basic math

Safety compliance

Interpersonal skills

Integrity & professionalism

Problem solving

Teamwork & diversity

Job description

Description

The Grocery Clerk is first and foremost responsible for customer relations and satisfaction. The Grocery Clerk is also responsible for ensuring the department maintains its cleanliness, safety and appeal to customers (may also assist other departments in these areas on occasions). Duties include all Grocery processing (preparing, packaging and merchandising), sanitation, safety, and stocking procedures on all products while removing expired products from displays. Most importantly, the Grocery Clerk will make all customers feel welcomed by acknowledging or greeting each customer and providing genuine, helpful, and respectful customer service.

SOME ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Orders, receives, and merchandises products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards.
• Consistently replenishes products to ensure freshness and visibility.
• Adequately accepts, orders, receives, prepares, packages, labels, displays, stocks, replenishes floor stock and inventories merchandise.
• Follows department procedures for processing known loss, invoices discrepancies, special orders, and transfers.
• Ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures.
• Prioritizes time to ensure that prep work, stocking, cleaning, and customer service are handled efficiently.
• Creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service.
• Assists in inventory counts, storewide cleaning, and other projects as needed.
• Reinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate.
• Practices preventive maintenance by properly inspecting equipment and notify appropriate department or store team leader of any items in need of repair.
• Ensures federal, state, local and La Montañita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met.

Requirements

ATTRIBUTES AND QUALIFICATIONS:

• Customer service skills (able to complete the full customer service cycle).
• Food safety certification. If not currently certified, able to obtain certification within 1 month.
• Knowledge of basic math (counting, addition and subtraction)
• Ability to adhere and follow safety, regulatory and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required.
• Good interpersonal and conflict resolution skills.
• Able to act with integrity, ethically, professionalism, and confidentiality.
• Able to identify and resolve problems in a timely manner.
• Able to deal and adapt to changes in the work environment, industry with a calm professional demeanor.
• Dependable, reliable and self-motivated.
• Able to work with a diverse group of people.