Produce Clerk

La-Montanita-Food-Cooperative; Albuquerque (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

La Montañita Food Cooperative in Albuquerque, NM is seeking a friendly Produce Clerk who will focus on customer relations, keep the department clean, safe, and appealing, and handle all produce processing. You will stock, label, package, and merchandise fruits and vegetables, greet customers, answer questions, follow safety and freshness standards, and assist with inventory and store cleanliness.

Candidates should have strong communication, a customer-service mindset, and the ability to

Qualifications

• Must possess customer service experience and ability to handle the full service cycle.
• Excellent communication and interpersonal skills.
• Food safety certification or ability to obtain within 1 month.
• Capable of following safety, regulatory and wellness guidelines.
• Ability to prioritize, multi-task and stay detail-oriented.

Responsibilities

• Order, receive, and merchandise produce following guidelines for rotation and quality.
• Replenish products to ensure freshness and visibility.
• Handle labeling, packaging, stocking, and inventory of produce.
• Maintain clean, safe, and attractive department signage.
• Assist customers with product selection and information.
• Follow procedures for price accuracy, dating, and safety.
• Open/close procedures and store safety compliance.

Skills

Customer service

Communication

Problem solving

Adaptability

Integrity

Teamwork

Multitasking

Attention to detail

Education

Food safety certification

Job description

Description

The Produce Clerk is first and foremost responsible for customer relations and satisfaction. The Produce Clerk is also responsible for ensuring the department maintains its cleanliness, safety and appeal to customers (may also assist other departments in these areas on occasions). Duties include all produce processing (cutting, packaging and merchandising), sanitation, safety, and stocking procedures on all fresh produce products (fruits, wet vegetables, and dry vegetables) while removing expired products from displays. Most importantly, the Produce Clerk will make all customers feel welcomed by acknowledging or greeting each customer and providing genuine, helpful, and respectful customer service.

SOME ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Orders, receives, and merchandises produce products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards.
• Consistently replenish products to ensure freshness and visibility.
• Adequately accepts, orders, receives, prepares, packages, labels, displays, stocks, replenishes floor stock and inventories merchandise.
• Follows department procedures for processing known loss, invoices discrepancies, special orders, and transfers.
• Maintains accurate and attractive signage within your department.
• Keeps the department orderly and clean.
• Helps customers make product selections by answering questions and providing information about all produce items.
• Ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures.
• Prioritizes time to ensure that prep work, stocking, cleaning, and customer service are handled efficiently.
• Creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service.
• Assists in inventory counts, storewide cleaning, and other projects as needed.Reinforces safety within the store by complying with safety procedures and identifies unsafe conditions and notify store management or addressing the concern if appropriate.
• Ensures federal, state, local and La Montañita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met.
• Follows proper procedures for opening and closing.

Requirements

ATTRIBUTES AND QUALIFICATIONS:

• Customer service skills (able to complete the full customer service cycle).
• Effective communication skills
• Food safety certification. If not currently certified, able to obtain certification within 1 month.
• Ability to adhere and follow safety, regulatory and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required.
• Good interpersonal and conflict resolution skills.
• Able to act with integrity, ethically, professionalism, and confidentiality.
• Able to identify and resolve problems in a timely manner.
• Able to deal and adapt to changes in the work environment, industry with a calm professional demeanor.
• Dependable, reliable and self-motivated.
• Able to work with a diverse group of people.
• Excellent ability to prioritize and multi-task with attention to detail.