Grocery Lead Clerk: Elevate Customer Experience & Freshness

Kroger Family of Companies; Franklin (WI); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Kroger Family of Companies is seeking a customer-focused associate to provide outstanding service, answer product questions, and help maintain a safe, clean shopping environment. You will assist the department manager in achieving sales and profit goals while delivering on the company’s core values of respect, honesty, integrity, diversity and safety.

Responsibilities include greeting customers, answering questions, stocking shelves, promoting specials, and ensuring product quality and proper

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsabilités

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome and appreciated by answering questions.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of grocery specials and promotions.
• Provide fresh products that customers have ordered.
• Recommend grocery items to meet customer needs.
• Check product quality and sell-by dates, take action as needed.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; keep logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents involving customers or employees.
• Report safety risks or illegal activity including theft or fraud.
• Must be able to perform essential functions with or without accommodation.

Connaissances

Customer service

Communication

Stress management

Math basics

Description du poste

Kroger Family of Companies is seeking a customer-focused associate to provide outstanding service, answer product questions, and help maintain a safe, clean shopping environment. You will assist the department manager in achieving sales and profit goals while delivering on the company’s core values of respect, honesty, integrity, diversity and safety.

Responsibilities include greeting customers, answering questions, stocking shelves, promoting specials, and ensuring product quality and proper