Grocery Clerk

Kroger; Oakland (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading grocery retailer as a Grocery Clerk, where you'll create an outstanding customer experience through exceptional service. This entry-level part-time role involves assisting customers, maintaining product quality, and supporting department goals in a fast-paced environment.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support programs

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Basic math knowledge needed.

Responsibilities

• Help customers discover new items.
• Check product quality and ensure freshness.
• Adhere to all food safety regulations.

Skills

Customer Service

Effective Communication

Basic Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support and assist with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer Service skills
• Retail experience

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores in the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We innovate to create memorable experiences for our customers, communities, and colleagues, with food at the core.

We value people, providing resources for success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Mariano’s family!

For reasonable accommodations during the application or pre-hiring process, call 844-849-7136 or contact store management.

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off
• Emotional and financial support programs
• Associate discounts
• Up to $21,000 in tuition reimbursement
• Growth opportunities through training and career pathways

Visit our Benefits Page for more info.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

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