Grille F&B Supervisor — Guest Experience Lead

Iowa Tribe of Oklahoma, Inc; Perkins (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

The Iowa Tribe of Oklahoma, Inc. seeks a Food & Beverage supervisor to support the F&B Manager in Cimarron Casino Perkins, OK. The role ensures all food and beverage activities comply with casino policies and regulations and that service remains efficient across shifts.

Key duties include enforcing standards, staffing, guiding employee development, addressing guest feedback, and maintaining safety and quality in a fast-paced casino environment.

Qualifications

• High school diploma or GED required; 1–3 years supervisory experience preferred.
• Strong interpersonal and communication skills.
• Experience with POS systems and related computer programs.

Responsibilities

• Enforces standards and supervises Grille operations.
• Monitors dining floor service to ensure high guest satisfaction.
• Ensures health, safety, and compliance with regulations.
• Assists scheduling and staffing according to guest needs.
• Provides feedback to staff to develop skills.
• Listens to and resolves guest complaints to satisfaction.
• Maintains knowledge of policies and internal controls.

Skills

Interpersonal skills

Communication skills

Education

High School diploma or GED

One to three years supervisory experience

Tools

Point-of-Sale systems

Computer programs

Job description

The Iowa Tribe of Oklahoma, Inc. seeks a Food & Beverage supervisor to support the F&B Manager in Cimarron Casino Perkins, OK. The role ensures all food and beverage activities comply with casino policies and regulations and that service remains efficient across shifts.

Key duties include enforcing standards, staffing, guiding employee development, addressing guest feedback, and maintaining safety and quality in a fast-paced casino environment.