Greeter - PT (Thurs thru Sun)

CHS Career Site; Las Cruces (NM); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Extended Illness Bank

401(k) Matching

Career Advancement

Rewards & Recognition

Discounts

Job summary

Mountain View Regional Medical Center is seeking a full-time Greeter for its Security department in Las Cruces, NM. The position supports a welcoming environment at the hospital entrance and provides information, direction, and safety oversight. Evening shift runs Thursday through Sunday, 1:00 pm to 9:30 pm.

The role involves assisting patients and visitors, coordinating deliveries, and performing light administrative tasks while upholding hospital policies and promoting a positive atmosphere.

Qualifications

• 0–2 years of experience in hospitality or customer service within a healthcare setting preferred.
• Experience in greeting, information provision, and directing visitors is beneficial.

Responsibilities

• Greets and welcomes patients, visitors, and staff in a professional manner.
• Directs people to destinations within the hospital and assists with locating facilities.
• Verifies check-in at reception or registration desks and provides service information.
• Assists with mobility needs, including wheelchair guidance when required.
• Maintains entrance safety and enforces hospital policies as needed.
• Provides light administrative support, such as answering phones and delivering messages.
• Acts as a front-line contact during emergencies and guides evacuees to safety.
• Offers information about social work services, support groups, or spiritual care.

Skills

Interpersonal communication

Basic computer skills

Calm under pressure

Judgment & independence

Teamwork

Multitasking

Hospital layout knowledge

Job description

Seeking a full-time Greeter to support our Security department at Mountain View Regional Medical Center, located at 4311 E Lohman Ave, Las Cruces, NM.

Evening Shift: Thursday through Sunday from 1:00 pm to 9:30 pm.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What we Offer

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Generous Paid Time Off (PTO)
• Extended Illness Bank (EIB)
• Matching 401(k)
• Opportunities for Career Advancement
• Rewards & Recognition Programs
• Exclusive Discounts and Perks

Job Summary

The Greeter is the first point of contact for patients, visitors, and staff, ensuring a welcoming, friendly, and professional environment at the hospital's entrance. This role involves providing information, directing individuals to their destinations, assisting with basic inquiries, and maintaining a positive, safe atmosphere throughout the facility. Duties of this position will include performing a variety of tasks ranging from coordination of deliveries to the patient floors, assisting patients or family members getting in and out of their vehicles.

Essential Functions

• Greets and welcomes patients, visitors, and staff with a friendly and professional demeanor.
• Directs individuals to their destinations within the hospital, including departments and patient rooms.
• Ensures patients are checked in properly at reception or registration desks.
• Provides information on hospital services, amenities, policies, and general inquiries.
• Assists patients and visitors with navigating the hospital, including locating areas like elevators, restrooms, and waiting rooms.
• Helps patients with mobility needs, including offering wheelchair assistance and guidance.
• Monitors the entrance area to ensure safety and security for all hospital visitors and staff.
• Enforces hospital policies, such as visitor restrictions and safety regulations, as needed.
• Assists with light administrative tasks like answering phones and delivering messages.
• Acts as a point of contact during emergencies, guiding individuals to evacuation routes or designated areas.
• Promotes a positive, welcoming atmosphere and provide emotional support to patients and visitors in stressful situations.
• Offers information on available hospital resources such as social work services, support groups, or spiritual care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in related hospitality or customer service field in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal communication skills.
• Proficiency in basic computer operations.
• Ability to remain calm and professional in stressful situations.
• Willingness to exercise judgment and independence.
• Ability to work independently and as a team.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hospital layout and services is a plus.