Greeter - PT (Thurs thru Sun)

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Extended Illness Bank

401k Matching

Career Advancement

Rewards & Recognition

Discounts & Perks

Job summary

Mountain View Regional Medical Center in Las Cruces, NM is seeking a full-time Greeter to join our Security team. The role greets patients, visitors, and staff at the hospital entrance, provides directions, and supports a safe, welcoming environment.

Evening shift Thursday through Sunday 1:00 pm to 9:30 pm; responsibilities include basic inquiries, coordinating deliveries, assisting with mobility, and responding to emergencies with calm professionalism.

Qualifications

• Strong interpersonal communication skills.
• Proficiency in basic computer operations.
• Ability to remain calm and professional in stressful situations.
• Willingness to exercise judgment and independence.
• Ability to work independently and as a team.

Responsibilities

• Greets and welcomes patients, visitors, and staff with a friendly and professional demeanor.
• Directs individuals to their destinations within the hospital, including departments and patient rooms.
• Ensures patients are checked in properly at reception or registration desks.
• Provides information on hospital services, amenities, policies, and general inquiries.
• Assists patients and visitors with navigating the hospital, including elevators, restrooms, and waiting rooms.
• Promotes a positive, welcoming atmosphere and provides emotional support to patients and visitors.

Skills

Interpersonal communication

Basic computer skills

Calm under pressure

Teamwork

Job description

Seeking a full-time Greeter to support our Security department at Mountain View Regional Medical Center, located at 4311 E Lohman Ave, Las Cruces, NM.

Evening Shift: Thursday through Sunday from 1:00 pm to 9:30 pm.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

What We Offer

• Competitive Pay


• Medical, Dental, Vision, and Life Insurance


• Generous Paid Time Off (PTO)


• Extended Illness Bank (EIB)


• Matching 401(k)


• Opportunities for Career Advancement


• Rewards & Recognition Programs


• Exclusive Discounts and Perks

Job Summary

The Greeter is the first point of contact for patients, visitors, and staff, ensuring a welcoming, friendly, and professional environment at the hospital's entrance. This role involves providing information, directing individuals to their destinations, assisting with basic inquiries, and maintaining a positive, safe atmosphere throughout the facility. Duties of this position will include performing a variety of tasks ranging from coordination of deliveries to the patient floors, assisting patients or family members getting in and out of their vehicles.

Essential Functions

• Greets and welcomes patients, visitors, and staff with a friendly and professional demeanor.


• Directs individuals to their destinations within the hospital, including departments and patient rooms.


• Ensures patients are checked in properly at reception or registration desks.


• Provides information on hospital services, amenities, policies, and general inquiries.


• Assists patients and visitors with navigating the hospital, including locating areas like elevators, restrooms, and waiting rooms.


• Helps patients with mobility needs, including offering wheelchair assistance and guidance.


• Monitors the entrance area to ensure safety and security for all hospital visitors and staff.


• Enforces hospital policies, such as visitor restrictions and safety regulations, as needed.


• Assists with light administrative tasks like answering phones and delivering messages.


• Acts as a point of contact during emergencies, guiding individuals to evacuation routes or designated areas.


• Promotes a positive, welcoming atmosphere and provide emotional support to patients and visitors in stressful situations.


• Offers information on available hospital resources such as social work services, support groups, or spiritual care.


• Performs other duties as assigned.


• Maintains regular and reliable attendance.


• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in related hospitality or customer service field in a healthcare setting preferred

Knowledge, Skills And Abilities

• Strong interpersonal communication skills.


• Proficiency in basic computer operations.


• Ability to remain calm and professional in stressful situations.


• Willingness to exercise judgment and independence.


• Ability to work independently and as a team.


• Ability to multitask and work efficiently in a fast-paced environment.Basic knowledge of hospital layout and services is a plus.