Evening Hospital Greeter & Security Concierge

Mountain View Regional; Las Cruces (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO

Extended Illness Bank

401(k)

Career advancement

Rewards & Recognition

Discounts

Job summary

Mountain View Regional Medical Center in Las Cruces, NM seeks a full-time Greeter to support our Security department. This on-site role operates on the evening shift from Thursday through Sunday, 1:00 pm to 9:30 pm, at 4311 E Lohman Ave.

The Greeter is the first point of contact for patients, visitors, and staff, providing information, directions, and a welcoming, safe environment at the hospital entrance. Prior hospitality or customer service experience (0-2 years) is preferred.

Qualifications

• 0-2 years of experience in hospitality or customer service in a healthcare setting preferred

Responsibilities

• Greets and welcomes patients, visitors, and staff with a friendly and professional demeanor.
• Directs individuals to destinations within the hospital, including departments and patient rooms.
• Ensures proper check-in at reception or registration desks.
• Provides information on hospital services, policies, and general inquiries.
• Assists with mobility needs and wheelchair assistance as needed.
• Maintains entrance area safety and security for all visitors and staff.
• Answers phones and delivers messages as a light administrative task.
• Assists during emergencies, guiding people to evacuation routes or designated areas.
• Promotes a positive, welcoming atmosphere and offers support in stressful situations.
• Provides information on available hospital resources such as social work services or spiritual care.

Skills

Interpersonal communication

Computer skills

Calm under pressure

Independence

Teamwork

Multitasking

Job description

Mountain View Regional Medical Center in Las Cruces, NM seeks a full-time Greeter to support our Security department. This on-site role operates on the evening shift from Thursday through Sunday, 1:00 pm to 9:30 pm, at 4311 E Lohman Ave.

The Greeter is the first point of contact for patients, visitors, and staff, providing information, directions, and a welcoming, safe environment at the hospital entrance. Prior hospitality or customer service experience (0-2 years) is preferred.