Greeter - Las Vegas Airport

National Car Rental; Las Vegas (NV); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Las Vegas Airport is hiring a Greeter for a full-time, on-site role. The position offers $14.50 per hour and requires flexible availability, including days, evenings and weekends.

You will welcome members, guide them through the rental process, and help with directions and vehicle selection within Emerald Aisle guidelines. This role emphasizes friendly, efficient service across all interactions.

Qualifications

• Minimum 1 year of customer service or sales experience in retail, guest services, hospitality or administrative support.
• Must be 18+ and authorized to work in the United States.
• Valid driver's license with clean record in past 3 years and no major violations.

Responsibilities

• Greet and assist customers throughout the rental process.
• Direct customers to exit booth and provide directions and maps.
• Assist with questions to minimize counter visits and improve service efficiency.
• Maintain Emerald Aisle for cleanliness and ensure proper vehicle supply.
• Provide upgraded vehicles on request and uphold high standards of customer service in all interactions.

Skills

Customer service

Sales experience

Education

High School Diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
Opening available at the following branch location: Las Vegas Airport Rental Car Facility - 88 E Warm Springs Road, Las Vegas, NV 89119.
This is a full time position that pays $14.50 / hour.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• This is a Union position wtih shift bid schedules
• 40 hours per week
• Must have open availability including days, evenings, overnights, weekends, and holidays

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required.
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, hospitality or administrative support.
• Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
• Must be able to work any shift/hours (open to any days of the week); this schedule is determined on a shift bid and includes nights, overnights, weekends, and holidays.