Greeter- Dulles Airport

National Car Rental; Sterling (VA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

40-hour full-time schedule

Employee discount

Retirement savings plan

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental, part of Enterprise Mobility, is hiring a Greeter at Dulles Airport (IAD). The role delivers friendly, efficient service during the rental process with a starting pay of $18.50 per hour. Location: Dulles, VA.

Schedule is a full-time 40-hour week with paid time off, discounts, and comprehensive benefits. Responsibilities include greeting customers, directing them through the rental process, answering questions, and maintaining fleet presentation.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States and not require sponsorship now or in the future.
• High school diploma or GED required.
• At least 1 year experience in sales, customer service, leadership or management.
• Leadership experience could include clubs, volunteer work, athletics or military service.
• Background check including employment reference, education and social security.
• Able to handle physical aspects of the job: outside work, standing for long periods, bending, squatting, and moving quickly.

Responsibilities

• Work with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements and Emerald Aisle.
• Thank member for their business.
• Provide upgraded vehicles on request.

Skills

Customer service

Sales

Leadership

Education

High school diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. The pay for this position starts at $18.50 / hour. This position is located at The Dulles Airport (IAD) – 23430 Autopilot Dr, Dulles, VA 20166.

We Offer

• Paid time off
• Consistent full time 40 hour per week schedule
• Employee discount
• Retirement savings plan
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• Monday- Wednesday: 12:00pm-8:30pm
• Saturday and Sunday: 5:00am-1:30pm

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High school diploma or GED equivalent required
• Must have at least 1 year experience in sales, customer service, leadership or management
• Leadership experience could include experience in organizations, clubs, volunteer work, community service, athletics or military service
• Must have satisfactory background check inclusive of employment reference, education and social security.
• Must be able to handle physical aspects of this job to include working outside in various temperatures, standing for long periods of time, bending, squatting and moving quickly with or without reasonable accommodation

Equal Opportunity Employer / Disability / Veterans

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.