Greeter- JFK Airport

National Car Rental; New York (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at JFK Airport is seeking a friendly Greeter to deliver superior, efficient service throughout the rental process. You will greet members, guide them through the Emerald Aisle experience, and help ensure a fast, smooth transaction.

The role offers base pay with a health care supplement, potential bonuses, and requires availability for the stated schedule. Join a team focused on guest satisfaction and efficient service at the airport location.

Qualifications

• Minimum 1 year of customer service experience.
• Basic PC skills and Microsoft Office familiarity.
• Odyssey system experience is a plus.
• Must be 18+ and authorized to work in the United States.
• Must have a valid U.S. driver’s license.

Responsibilities

• Greet members and assist with the Emerald Aisle rental process.
• Direct customers to exits and provide directions.
• Ensure accurate hangtag information and fleet readiness.
• Promote and explain member benefits and discounts.
• Maintain a friendly, efficient environment for all customers.

Skills

Customer service

English literacy

PC basics

Education

High School Diploma or GED

Tools

Odyssey

Microsoft Office

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This position offers a base pay of $19.47 / hour, with an additional health care supplement of up to $5.92 per hour, bringing the total potential hourly rate to $25.39. Additional bonuses may also be available. The health care supplement amount may be adjusted after the first 90 days based on the benefits selected by the employee.

This position is located at J F Kennedy International Airport (JFK), NY 11430.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• Monday- Friday: 2:00pm-10:30pm (30 minute lunch break)

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of experience handling customer service functions
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
• Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
• Must be able to read, write, and understand English
• The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.