Greeter

brobstongroup.com - Jobboard; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Brobston Group seeks a Greeter in New York to be the first point of contact for guests, providing a polished welcome and concierge-style service. Responsibilities include managing store entrance flow, providing directions, and assisting customers.

The ideal candidate will have experience in hospitality or luxury retail, flexible scheduling availability, and strong communication skills. This role requires standing and walking for extended periods to create a memorable guest experience.

Qualifications

• Prior customer-facing, hospitality, or luxury retail experience preferred.
• Outstanding interpersonal and communication skills with a professional demeanor.
• Flexibility to work varied schedules including weekends and holidays.
• Ability to stand and walk for extended periods and occasionally lift up to 15 lbs.
• Strong situational awareness and problem-solving abilities.

Responsibilities

• Warmly greet and farewell customers entering and exiting the store.
• Open and close the store entrance door and maintain a clean, welcoming entry.
• Act as a concierge by providing directions and store information.
• Manage guest flow and communicate with store leadership.
• Maintain knowledge of store layout, product categories, and service offerings.

Skills

Interpersonal skills

Communication skills

Problem-solving ability

Teamwork skills

Job description

Summary

The Greeter serves as the first and final point of contact for guests, delivering a warm, polished welcome and elevated concierge-style service. This role manages the store entrance, provides directional assistance, and supports smooth hand-offs to sales and leadership teams. The ideal candidate is personable, poised, and focused on creating a memorable guest experience.

Responsibilities

• Warmly greet and farewell customers entering and exiting the store
• Open and close the store entrance door and maintain a clean, welcoming entry
• Act as a concierge by providing directions, store information, and introductions to team members
• Manage guest flow and communicate with store leadership for seamless hand-offs
• Maintain knowledge of store layout, product categories, and service offerings

Requirements

• Prior customer-facing, hospitality, or luxury retail experience preferred
• Outstanding interpersonal and communication skills with a professional, poised demeanor
• Flexibility to work varied schedules including weekends, holidays, and peak periods
• Ability to stand and walk for extended periods and occasionally lift up to 15 lbs
• Strong situational awareness, problem-solving ability, and teamwork skills