Evening Concierge

Jobtailor; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Job summary

Jobtailor is seeking a personable lobby concierge in Washington, DC, to greet tenants, guests and vendors with warmth and professionalism. You will guide visitors, arrange local reservations, and support on-site events in a high‑rise setting.

The role emphasizes strong communication, reliable multitasking, and the ability to manage mail, deliveries, and access control while building relationships with tenants and guests for a welcoming experience.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences, including scheduling reservations and appointments at local venues.
• Plan and organize on-site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and manage keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Polite demeanor

Lifting up to 50 lbs

Job description

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations, including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on‑site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and maintain and control keys & access cards.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured and able to multitask with good time‑management.
• Ability to lift up to 50 lbs when needed.

Soft Skills

• Polite
• Friendly
• Self‑Assured
• Multitasking