Greenville-Based Industrial Inside Sales Pro | Growth & 401(k) Match

Eastern Industrial Supplies, Inc; Greenville (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Short-term disability

PTO and holidays

Volunteer days

Growth opportunities

Job summary

Eastern Power Technologies, Inc. is seeking an Inside Sales Representative in Greenville, SC to drive new and repeat sales.

You will review customer accounts, identify opportunities, and conduct proactive outreach to present product offerings, cross-sell, and upsell while coordinating with internal teams to ensure accurate quotes and timely deliveries. Responsibilities include handling quotations, order entry, and follow-ups to optimize profitability.

Qualifications

• Two years related experience and/or training; or equivalent combination of Bachelor's degree and experience.
• Knowledge or willingness to develop knowledge of Eclipse software.
• Ability to work onsite M-F in our Greenville, SC location.

Responsibilities

• Generates new and repeat sales by providing product and technical information in a timely manner.
• Enters sales quotations and orders for new and existing customers.
• Follows up on quotations to determine and improve Eastern's competitive market position.
• Provides friendly customer service quickly and efficiently. Assists customers with regard to types of product to purchase, considering such factors as costs, effectiveness, intended use, availability, and time constraints for installation.
• Presents price, credit and terms in accordance with standard procedures and customers' profitability profiles.
• Proactively recommends items needed by customers to increase customer satisfaction and improve transactional profitability.
• Educates customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. Coordinates activities in sales and service, accounting and record keeping, and receiving and shipping operations.
• Maintains accurate documentation on all orders and and quotes to resolve any discrepancies with vendor billing. Monitors scheduled shipment dates to ensure timely delivery and expedite as needed.
• Contacts customers following sales to ensure ongoing customer satisfaction and resolve any complaints. Sets up customer files and regularly maintains them.
• Identifies trends in customer satisfaction or dissatisfaction. Communicates to the purchasing department unexpected increases or decreases in demand for products.

Skills

Customer service

Sales

Account management

CRM

Education

Bachelor's degree

Tools

Eclipse software

Job description

Eastern Power Technologies, Inc. is seeking an Inside Sales Representative in Greenville, SC to drive new and repeat sales.

You will review customer accounts, identify opportunities, and conduct proactive outreach to present product offerings, cross-sell, and upsell while coordinating with internal teams to ensure accurate quotes and timely deliveries. Responsibilities include handling quotations, order entry, and follow-ups to optimize profitability.