Grateful Patient Programs Director

UTHealth Houston; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% paid medical premiums

Generous time off

Longevity pay

Retirement plan

Job summary

UTHealth Houston's Department of Development and Alumni Engagement seeks a Grateful Patient Program Assistant Director to partner with clinicians, faculty, chairs, and staff to strengthen engagement and connect grateful patients and families with philanthropy. This role supports a relationship-based program and works primarily on-site, with up to four days per week in Houston.

The ideal candidate has 3+ years in philanthropy or nonprofit settings, a Bachelor's degree, and strong training,

Qualifications

• Bachelor's degree in a related field or equivalent four years of experience.
• 3 years of relevant work experience; healthcare/non-profit preferred.
• Proficiency with Excel and PowerPoint.
• Strong relationship-building, communication, and training skills.
• Ability to work primarily on-site, up to four days per week.

Responsibilities

• Develops close working partnerships with faculty physicians and clinic staff to encourage engagement with the Office of Development.
• Plans, coordinates, and delivers training/education initiatives for faculty physicians and clinical stakeholders.
• Facilitates grateful patient referrals by enabling and supporting referral pathways.
• Maintains CRM documentation of referral activity in Salesforce and uses Excel for data integrity.
• Coordinates with Prospect Research for appropriate prospect assignment and next-step strategy.
• Partner with data analytics to review KPIs and provide timely insights.
• Support stewardship of Honored Caregiver recognition and related marketing initiatives.
• Ensure terms and practices comply with HIPAA-minded privacy standards.

Skills

Relationship-building

Public speaking

Training delivery

Stakeholder management

Education

Bachelor's degree in related field

Tools

Salesforce

Excel

PowerPoint

Job description

UTHealth Houston's Department of Development and Alumni Engagement seeks a Grateful Patient Program Assistant Director to partner with clinicians, faculty, chairs, and staff to strengthen engagement and connect grateful patients and families with philanthropy. This role supports a relationship-based program and works primarily on-site, with up to four days per week in Houston.

The ideal candidate has 3+ years in philanthropy or nonprofit settings, a Bachelor's degree, and strong training,