Graphic Design / T shirt production

Ink Tees Custom T-Shirts & More; Novi (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Ink Tees Custom T-Shirts & More in Novi, Michigan is seeking a Custom Apparel Specialist to blend customer service, order intake, sales, and graphic production on-site. You will greet customers, advise on apparel and printing methods, and prepare artwork for production.

You will create print-ready designs, manage orders, verify artwork specs, and collaborate with staff to ensure timely completion. Proficiency in Illustrator/Photoshop/CorelDRAW and a willingness to learn DTG/DTF equipment are

Qualifications

• Intermediate graphic design experience.
• Proficiency in Adobe Illustrator, Adobe Photoshop, or CorelDRAW.
• Ability to create original designs and print-ready artwork.
• Strong customer service and communication skills.
• Willingness to learn apparel printing equipment and production procedures.
• Availability to work Saturdays.

Responsibilities

• Greet walk-in customers with friendly, professional service.
• Assist customers with custom apparel and printing methods.
• Enter orders into the order management system.
• Prepare artwork for DTG, DTF, heat transfer, and other methods.
• Create digital proofs and apparel mockups for customer approval.
• Maintain organized customer artwork files and production workflow.
• Inspect garments and ensure print quality and placement.
• Support with payments and order pickups.
• Collaborate with staff to ensure timely production.

Skills

Graphic design

Customer service

Communication

Multitasking

Tools

Adobe Illustrator

Adobe Photoshop

CorelDRAW

Job description

Custom Apparel Specialist role combining customer service, order intake, sales, and graphic production for on-site work in Novi, MI.

Responsibilities

• Greet walk-in customers and provide friendly, professional service
• Answer phone calls, emails, and customer inquiries
• Assist customers with custom T-shirts, hoodies, uniforms, embroidered apparel, and promotional products
• Help customers choose apparel style, color, size, and printing method
• Provide product recommendations, accurate quotes, and estimated turnaround times
• Enter customer orders accurately into the order management system
• Verify garment details, quantities, artwork specifications, and production requirements
• Follow up on quotes, artwork approvals, and customer orders
• Process payments and assist with completed order pickups
• Build positive customer relationships to support repeat business
• Create original artwork for custom apparel and promotional products
• Recreate, clean up, and improve customer-provided logos and designs
• Convert low-resolution images into professional, print-ready artwork
• Prepare artwork for DTG, DTF, heat transfer, and other decorating methods
• Create digital proofs and apparel mockups for customer approval
• Modify existing designs: adjust colors and resize for different print locations
• Ensure artwork meets production needs for quality, resolution, sizing, and transparency
• Make customer-requested design revisions accurately and efficiently
• Organize and maintain customer artwork files for future orders
• Learn to operate DTG, DTF, and heat press equipment
• Prepare garments and artwork for daily production
• Properly position, align, and load garments for printing
• Follow established production procedures to maintain quality and consistency
• Inspect printed garments for placement accuracy, print quality, and appearance
• Identify production issues to help minimize mistakes and wasted materials
• Fold, package, label, and organize completed orders
• Maintain clean and organized production workstations
• Assist with additional decorating processes as needed
• Review and organize customer orders for daily production
• Receive incoming apparel and supply deliveries
• Verify received merchandise against purchase orders and packing slips
• Organize blank apparel, printing materials, and production supplies
• Stage garments for upcoming production jobs
• Monitor order progress and communicate potential delays or issues
• Help ensure orders are accurate, completed on time, and ready for pickup
• Assist with maintaining an organized and efficient shop

Requirements

• Intermediate graphic design experience
• Proficiency in Adobe Illustrator, Adobe Photoshop, or CorelDRAW
• Ability to create original designs, recreate logos, and prepare print-ready artwork
• Strong customer service and communication skills
• Comfort speaking with customers in person, by phone, and through email
• Good computer skills and ability to learn new software
• Strong attention to detail and organizational skillsAbility to multitask and manage competing priorities
• Willingness to recommend products, upsell services, and help generate sales
• Ability to work independently and collaboratively
• Dependable, punctual, and professionalWillingness to learn apparel printing equipment and production procedures
• Availability to work Saturdays

Technologies

• Adobe Illustrator
• Adobe Photoshop
• CorelDRAW

Benefits

• Flexible schedule

Preferred Qualifications

• Experience in custom apparel, retail printing, or promotional products
• Previous retail sales or customer service experience
• Experience preparing artwork for DTG, DTF, screen printing, or embroidery
• Familiarity with heat presses or apparel printing equipment
• Experience using point-of-sale or order management systems
• Knowledge of apparel brands, garment styles, and printing methods

Physical Requirements

• Ability to stand for extended periods during production
• Ability to lift and move boxes of apparel up to 40 pounds, with or without reasonable accommodation
• Comfort performing repetitive tasks such as garment preparation, printing, folding, and packaging
• Ability to safely operate production equipment following training

Job Type, Schedule, Location, Pay

• Job Type: Full-Time
• Expected Hours: 40 per week
• Schedule: Weekday shifts and Saturdays required
• Work Location: In person, Novi, Michigan
• Pay: $15–$17 per hour, based on experience