Graphic design /Customer Service Representative

10 10 LLC; Norfolk (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Job summary

Minuteman Press Norfolk is seeking a dependable customer service representative with some graphic design experience. The role focuses on assisting customers by phone and email, preparing quotes, and editing artwork for print-ready files.

Graphic design skills with Canva, Illustrator, and related tools are a strong plus. The position supports a small team where responsibilities span customer service and production tasks.

Qualifications

• Excellent communication and phone etiquette.
• Experience with Canva, Adobe Illustrator or similar design tools.
• Willingness to learn and handle multiple tasks in a small team.

Responsibilities

• Answer phones and assist customers.
• Manage customer emails and respond promptly.
• Prepare quotes and follow up with customers.
• Edit artwork, prepare proofs, and create print-ready files.
• Assist production when needed.

Skills

Customer service

Graphic design

Communication

Tools

Canva

ChatGPT

Gemini

Adobe Illustrator

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Minuteman Press Norfolk is looking for a dependable, hardworking customer service representative with some graphic design experience.

This is primarily a customer service position. Graphic design is a hugh plus. Candidates should be comfortable Speaking with customers, using Canva, ChatGPT, and Gemini, Adobe Illustrator and other Adobe programs to edit artwork, prepare customer proofs, and create print-ready files.

In today's digital world, tools like Canva, ChatGPT, and Gemini help with everyday design tasks. Familiarity with these tools and a willingness to learn are welcome.

Microsoft Outlook, managing emails, and typing accurately and efficiently.

Responsibilities include:

• Help answering phones and assisting customers.
• Managing customer emails and responding promptly.
• Preparing quotes and following up with customers.
• Editing artwork, preparing proofs, and creating print-ready files.
• Helping with production when needed.

Benefits include:

• Health insurance.
• Paid time off.
• Employee discounts.
• Opportunities for advancement.

We're a small team, so everyone wears multiple hats. The right person will be organized, flexible, and able to follow tasks through to completion.

A proven record of reliability and steady employment is important. We're looking for someone who takes pride in their work and wants a long-term opportunity.

Hours:

Monday-Friday, 8:30 a.m.-5:00 p.m.