Grants & Call Center Supervisor (Hybrid)

Rutgers University; Piscataway Township (NJ); Hybrid; USD 62,000 - 89,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Retirement benefits

Education benefits

Life insurance

Employee discounts

Job summary

Rutgers University Behavioral Health Care (UBHC) seeks a Supervising Program Assistant I for the Military Services unit. You will manage the Call Center's office support and oversee grant accounting and reporting, ensuring efficient daily operations including nights and weekends.

Responsibilities include supervising clerical staff, preparing detailed call reports, tracking budgets, and providing fiscal expertise.

Qualifications

• Bachelor's Degree in Business, Finance or related discipline required; equivalent education/experience may be substituted.
• Minimum of two years of related experience in a business office or university setting required; call center experience preferred.

Responsibilities

• Supervise clerical/secretarial staff.
• Collaborate with program leadership and clinical staff to run the unit daily, including nights/weekends.
• Provide detailed call reports and analyze data to assist leadership.
• Coordinate documents, fiscal procedures, and maintain grant and budget records.
• Track program budgets and ensure funds are used per policy.
• Prepare data for projected expenditures.
• Be subject matter expert on fiscal procedures.
• Prepare reports, org charts, workflows and spreadsheets.
• Maintain multiple department accounts and monitor expenditures.

Skills

Supervisory

Fiscal management

Organizational skills

Telephone systems

Education

Bachelor's Degree in Business/Finance or related

Tools

Microsoft Office

Job description

Rutgers University Behavioral Health Care (UBHC) seeks a Supervising Program Assistant I for the Military Services unit. You will manage the Call Center's office support and oversee grant accounting and reporting, ensuring efficient daily operations including nights and weekends.

Responsibilities include supervising clerical staff, preparing detailed call reports, tracking budgets, and providing fiscal expertise.