Graduation Coordinator

College of Charleston

Charleston (SC)

On-site

USD 39,000 - 48,000

Full time

10 days ago

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Benefits offered by this job

Health insurance
Retirement plan
Paid holidays
Tuition assistance
Bus service

Job summary

College of Charleston seeks a Graduation Coordinator to manage undergraduate graduation processes, including diploma requests, record updates, and communications with departments and students.

The role serves as the primary contact for graduation policies and ensures accurate data for commencement activities, degree audits, and post-ceremony postings. Strong knowledge of FERPA and student information systems is essential.

Qualifications

  • Bachelors degree and three years of progressively responsible experience in higher education or equivalent.
  • Knowledge of student records, graduation and degree audit processes, academic policies, and the student information system.
  • Experience interpreting academic requirements and applying institutional policies to support degree completion.
  • Proficiency with degree audit software and Microsoft Office applications.

Responsibilities

  • Manage the undergraduate graduation application review process.
  • Process graduation applications, updates, and related data.
  • Serve as main contact for diploma questions and batch ordering.
  • Assist with Degree Works program audits and policy exceptions.
  • Coordinate commencement logistics and ceremony participation data.

Skills

Student records
Graduation audits
Academic policies
FERPA compliance

Education

Bachelor's degree

Tools

Degree Works
Microsoft Office
Student Information System

Job description

Graduation Coordinator

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Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Posting Details

Internal Title | Graduation Coordinator
Position Type | Classified
Faculty / Non-Faculty / Administration | Non-Faculty
Pay Band | GEN07
Level |
Department | Registrar

Job Purpose | Primary responsibilities revolve around managing student data for the undergraduate graduation processes. Duties include ordering and processing requests related to diplomas, updating student records, and assisting with the application review process. Serves as the point of contact for questions related to the college's graduation processes. Prepares the Office of the Registrar for the execution of its commencement responsibilities. Maintains records of ceremony eligibility.

Minimum Requirements | Bachelor's degree and three (3) years of progressively responsible experience in higher education, preferably in a Registrar's Office. Demonstrated knowledge of student records, graduation and degree audit processes, academic policies, and the student information system is preferred. Experience interpreting academic requirements and applying institutional policies to support student progression toward degree completion is highly desirable. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities | Excellent written, verbal, and interpersonal communication skills. Strong organizational, analytical, and problem-solving abilities with demonstrated attention to detail and accuracy. Ability to interpret and consistently apply academic policies, graduation requirements, and records management practices while maintaining confidentiality and compliance with FERPA. Ability to manage multiple priorities, provide exceptional customer service, and build collaborative working relationships across the College. Proficiency with student information systems, degree audit software, and Microsoft Office applications is preferred.

Additional Comments Regarding Position | Occasional travel to training sessions and/or conferences. Weekend work twice a year for graduation services and End of Term Processing.

Special Instructions to Applicants | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.*Salary is commensurate with education/experience which exceeds the minimum requirements.Offers of employment are contingent upon a successful background check.All applications must be submitted online https://jobs.cofc.edu.
Salary | *$39,300 - $48,000
Posting Date | 08/12/2026
Closing Date | 08/26/2026
Benefits | Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program (ETAP) Employee Assistance Program (EAP) Full Benefits Package – Click Here
Open Until Filled | No
Posting Number | 2026127
EEO Statement | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting | https://jobs.cofc.edu/postings/18369

Job Duties

Activity | Manages the application review process for all undergraduate students in accordance with applicable policies and procedures. Process all graduation applications, updates, and other data for prospective graduates. Prepares and distributes all communication with prospective graduation candidates, academic departments, deans, and Academic Affairs. Informs students of their graduation clearance status. Troubleshoots questions and issues throughout the process. Properly codes and performs all associated edits for prospective graduates for all reports produced during each graduation period. After final clearance, post degrees are awarded for undergraduates with assistance from the Assistant Registrar. Maintains late degree posts and updates National Student Clearinghouse record.
Essential or Marginal | Essential
Percent of Time | 35

Activity | Primary point of contact for all matters related to diplomas, including batch ordering at the end of the term and processing replacement requests for alumni. Collaborates with Academic Affairs to verify invoices and authorize payment to the diploma vendor. Serves as primary liaison with the diploma vendor in accordance with procurement guidelines for vendor solicitation. Obtains and maintains the diploma signature database in collaboration with the vendor.
Essential or Marginal | Essential
Percent of Time | 20

Activity | Assists with questions related to Degree Works program of study degree audits for all undergraduate graduation candidates. Assists the Assistant Registrar in the evaluation and processing of program of study exceptions, waivers, or adjustments to the degree audit in consultation with Academic Affairs and the Registrar.
Essential or Marginal | Essential
Percent of Time | 15

Activity | Manages supply inventory and materials for all commencement and rehearsal events. Prepares and organizes presenter cards and name cards. Assists with pre-ceremony line-up logistics, including participant staging, line-up organization, and signage, to ensure commencement ceremonies are well organized and run smoothly. Coordinates commencement duties for Office of the Registrar staff. Compiles and maintains commencement ceremony participation data and reports.
Essential or Marginal | Essential
Percent of Time | 10

Activity | Meets with students and answers phone and email inquiries from the campus related to graduation. Review the graduation content on the Office of the Registrar website and update as needed.
Essential or Marginal | Essential
Percent of Time | 10

Activity | Advises students on program requirements, policies, and procedures throughout the graduation process. Serves as primary contact for academic departments and other administrative offices regarding undergraduate graduation policies and procedures.
Essential or Marginal | Essential
Percent of Time | 10

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • National Labor Exchange
    • CareerBuilder
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter / Letter of Application
  3. Reference List
Optional Documents
  1. Other Document
  2. Other Document 2
  3. Other Document 3
  4. Form DD 214
Contact

Email: jobs@cofc.edu

General Information: 843.953.5512

Mailing Address: 66 George St.
Charleston, SC 29424

HR Office 160 Calhoun St.
Lightsey Building B36
Charleston, SC 29424
Campus Maps

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