Graduate Student Services Coordinator

Abundance Network; United States; Hybrid; USD 84,000 - 95,000; Full time

Job summary

The Institute for Stem Cell Biology and Regenerative Medicine is seeking a Student Services Officer 1 to provide administrative and operational support for the graduate program. You will assist with admissions, financial aid, housing, registrar, visa services, student life, advising and career counseling under the supervision of the Student Services Officer 2, Director of Graduate Studies.

We value proactive, customer‑oriented professionals with strong communication, attention to detail and the

Qualifications

• Bachelor’s degree required; two years of relevant experience preferred.
• Strong written and verbal communication skills are essential.
• Customer service oriented with attention to detail and accuracy.
• Familiarity with basic financial transactions and records management.
• Ability to learn and interpret university policies and external regulations.
• Proficiency with Microsoft Office and common computer systems.

Responsibilities

• Oversee, review and administer student records and advise on eligibility and enrollment.
• Collaborate with staff to resolve programmatic issues and optimize enrollment.
• Advise students on academic progress, policies, career plans and accessibility issues.
• Inform students about research opportunities, fellowships and scholarships.
• Provide first-line crisis response and refer students to appropriate resources.
• Analyze data from surveys and reports to improve offerings and policies.
• Develop and review policies and communicate changes to teams.
• Identify trends and participate in testing new technology.

Skills

Strong written and verbal comms

Customer service skills

Basic analysis and problem solving

Understanding of financials

Ability to learn university policies

Education

Bachelor’s degree

Two years of relevant experience

Tools

Microsoft Office Suite

Job description

The Institute for Stem Cell Biology and Regenerative Medicine is seeking a Student Services Officer 1 to provide administrative and operational support for the graduate program. You will assist with admissions, financial aid, housing, registrar, visa services, student life, advising and career counseling under the supervision of the Student Services Officer 2, Director of Graduate Studies.

We value proactive, customer‑oriented professionals with strong communication, attention to detail and the