Graduate Programs Support Associate - Part-Time

University of Delaware; Newark (DE); Hybrid; USD 28,000 - 40,000; Part time

Job summary

The University of Delaware in Newark, DE is seeking a Part Time Graduate Program Support Assistant to join the College of Education & Human Development and support graduate student services.

The role focuses on assisting with admissions, degree audits, and program coordination, with a flexible schedule during business hours and in-person work on the Newark campus (Alison Hall West, Room 106). This position is ideal for candidates with a background in student services in higher education.

Qualifications

• Bachelor's degree and 3 years of related experience or equivalent.
• Excellent written and verbal communication skills.
• High attention to detail and effective problem-solving abilities.
• Ability to follow projects through to completion and manage multiple tasks.

Responsibilities

• Provide graduate student and program support to a portfolio of programs.
• Respond to inquiries from prospective students and assist with applications and admissions decisions.
• Utilize Slate and CRM to send messages and provide information to students.
• Assist non-enrolled students with registration, leaves of absence, and requests.
• Update advisor assignments in UDSIS and electronic student files.
• Monitor degree progress and maintain degree audits in Stellic; update terms in UDSIS.
• Process forms such as transfer of credit and substitutions; support expected graduation dates.
• Review applications for advanced degrees and confirm graduation eligibility.

Skills

Written communication

Verbal communication

Attention to detail

Problem solving

Organization

Education

Bachelor's degree

Job description

The University of Delaware in Newark, DE is seeking a Part Time Graduate Program Support Assistant to join the College of Education & Human Development and support graduate student services.

The role focuses on assisting with admissions, degree audits, and program coordination, with a flexible schedule during business hours and in-person work on the Newark campus (Alison Hall West, Room 106). This position is ideal for candidates with a background in student services in higher education.