Graduate Programs Support Associate (Part-Time)

Minority Professional Network, Inc.; Newark (DE); Vor Ort; USD 28.000 - 40.000; Teilzeit

Zusammenfassung

Minority Professional Network, Inc. is seeking a Part Time Graduate Program Support Assistant to work on the Newark campus in Alison Hall West, Room 106. The role offers a flexible schedule within standard business hours and an anticipated start date of December 1, 2026, with pay at $25 per hour.

The position supports CEHD graduate programs, including MSW and M.Ed. tracks, helping with inquiries, admissions, student records, and degree audits, among other duties.

Qualifikationen

• Bachelor's degree, and three years of related experience, or equivalent combination of education and experience.
• Excellent written and verbal communication skills, high attention to detail, effective problem-solving skills, and ability to follow projects through to completion.
• Ability to succeed in a fast-paced environment and enthusiasm for advancing and sharing in the operation of successful programs.
• Strong ability to interpret, adapt and apply guidelines and procedures.
• Capacity to interpret data and organize reports.
• Intermediate level proficiency in computer skills including use of shared Google Docs and Sheets files and drives, Word including mail merges, Excel and presentation software.
• Occasional evening or weekend work at events is required.

Aufgaben

• Provide graduate student and program support to a portfolio of programs, with duties including: respond to inquiries from prospective students, encourage completion of applications, troubleshoot issues, and process admissions decisions as directed by the faculty program director/coordinator.
• Utilize the Slate application system and CRM for sending messages to prospective and admitted students and provide information to newly admitted students.
• Provide assistance to non-enrolled students and encourage them to register each semester or request a leave of absence.
• Answer questions from current students accurately and completely and refer them to appropriate faculty members or campus resources for further assistance.
• Update advisor assignments in UDSIS.
• Update electronic student files, including at transition points such as admission, graduation or withdrawal.
• Monitor progress toward degree requirements and maintain student degree audits in Stellic; perform actions such as processing course substitutions and exceptions, and entering milestone completion in Stellic; update expected graduation terms in UDSIS; process related administrative forms, such as transfer of credit.
• Review and process Applications for Advanced Degree and confirm completion of degree requirements and eligibility for graduation.
• Download reports and utilize spreadsheets for student tracking.
• Prioritize and resolve administrative/procedural problems and issues; review, analyze, and evaluate work methods and operational procedures for continuous improvement.
• Provide project-based support performing similar functions for other degree programs in CEHD during busy periods, support for tasks such as assisting with assistantship funding letters, course registration assistance, and supporting events.

Kenntnisse

Written & verbal communication

Attention to detail

Problem solving

Project coordination

Data interpretation

Ausbildung

Bachelor's degree

Tools

UDSIS

Stellic

Slate

Jobbeschreibung

Minority Professional Network, Inc. is seeking a Part Time Graduate Program Support Assistant to work on the Newark campus in Alison Hall West, Room 106. The role offers a flexible schedule within standard business hours and an anticipated start date of December 1, 2026, with pay at $25 per hour.

The position supports CEHD graduate programs, including MSW and M.Ed. tracks, helping with inquiries, admissions, student records, and degree audits, among other duties.