Graduate Programs Operations Coordinator

Penn State University; Ferguson Township (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Penn State University is seeking an Academic Program Coordinator to provide essential administrative support for graduate education across residential, online, and hybrid programs. The role will closely assist students, faculty and academic leaders, managing schedules, admissions, and compliance with program requirements.

The incumbent will coordinate doctoral defenses, monitor milestones, advise on registration and policies, and prepare offers, contracts and salary documentation.

Qualifications

• GED or HS required with 2+ years of relevant experience or equivalent education.
• Excellent interpersonal and communication skills; ability to work with students, faculty and leadership.
• Strong organizational skills and reliability in completing tasks on time.
• Customer service mindset and responsiveness in graduate education operations.
• Proficiency with LionPATH, Microsoft 365 applications, SAP Concur and iTwo.

Responsibilities

• Build and manage course schedules in LionPATH for residential, online, and hybrid courses.
• Coordinate doctoral examinations and dissertation defenses, including scheduling and logistics.
• Monitor student progress and degree requirements, track milestones and graduation eligibility.
• Communicate with graduate students about registration, requirements, deadlines, and graduation processes.
• Prepare reports, assistantship appointments, offer letters, contracts and salary documents.
• Coordinate graduate admissions activities and serve as a primary contact for prospective students.
• Maintain student and program records and ensure accuracy and compliance.
• Support enrollment management and course permissions, overrides and exception processing.
• Arrange academic meetings, events, facilities, technology and catering.
• Provide logistical support across residential, online and hybrid programs and coordinate multi-campus activities.
• Collaborate with Graduate Enrollment Services, faculty and university offices to support operations.

Skills

Excellent interpersonal skills

Effective written and verbal沟通?

Education

GED or HS

Tools

LionPATH

Microsoft 365

SAP Concur

iTwo

Job description

Penn State University is seeking an Academic Program Coordinator to provide essential administrative support for graduate education across residential, online, and hybrid programs. The role will closely assist students, faculty and academic leaders, managing schedules, admissions, and compliance with program requirements.

The incumbent will coordinate doctoral defenses, monitor milestones, advise on registration and policies, and prepare offers, contracts and salary documentation.