Graduate & Professional Admissions Ops Leader (Slate)

Fairfield University; Fairfield (CT); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Retirement plan

Paid time off

Job summary

Fairfield University in Fairfield, CT seeks an Assistant Director of Operations for Graduate & Professional Studies Admission to optimize recruitment processes by managing Slate CRM workflows, creating events, and coordinating communications with applicants. The role requires collaboration with admissions staff to ensure data integrity and efficient operations.

The position includes occasional remote work, with in-person campus presence expected and some evenings/weekends required.

Qualifications

• A Bachelor’s Degree is required.
• 1–2 years of progressive admissions experience preferred.
• Experience with data systems (SIS/CRM) in higher education preferred.
• Excellent verbal and written communication and strong interpersonal skills.

Responsibilities

• Maintain the Slate CRM database (Slate) and process applications and documents.
• Perform daily data maintenance and audits; troubleshoot issues as needed.
• Train new Slate users and develop training materials; implement CRM initiatives.
• Collaborate with recruitment staff to plan events and manage communications.
• Assist in office operations and keep program details, deadlines, and costs up to date.

Skills

Slate CRM experience

Data systems management

Verbal and written communication

Interpersonal skills

Detail orientation

Multitasking

Education

Bachelor’s Degree

Tools

Slate CRM

SIS

Job description

Fairfield University in Fairfield, CT seeks an Assistant Director of Operations for Graduate & Professional Studies Admission to optimize recruitment processes by managing Slate CRM workflows, creating events, and coordinating communications with applicants. The role requires collaboration with admissions staff to ensure data integrity and efficient operations.

The position includes occasional remote work, with in-person campus presence expected and some evenings/weekends required.