Graduate & Family Housing Office Coordinator

University of California, Santa Cruz; California (MO); On-site; USD 54,900 - 67,100; Full time

Benefits offered by this job

Full benefits

Job summary

University of California, Santa Cruz invites applications for an Office Coordinator for Graduate and Family Student Housing on the main campus. Under general supervision, the role coordinates day-to-day office operations, provides frontline reception, and supports staff with services and programs for residents.

The position also manages complex purchasing, maintains procedures, and assists the Associate Director.

Qualifications

• Substantial experience in customer-service focused environment with professionalism and integrity.
• Administrative support experience and knowledge of general office procedures and equipment.
• Strong listening, verbal communication, and interpersonal skills.
• Excellent organizational and time management skills and ability to work independently.
• Proficiency with Microsoft Office applications, spreadsheets, online databases, and word processing.
• Experience in desktop publishing and producing newsletters and flyers.
• Excellent editing and proofreading skills.
• Experience maintaining records, inventory, and stock with accuracy.
• Ability to learn new policies, adapt to change, and exercise sound judgment.
• Ability to select, train, and evaluate student office staff.

Responsibilities

• Provide frontline reception and customer service for residents and staff.
• Coordinate annual apartment inspections with facility and custodial units.
• Assist with maintenance requests and resolve issues with courteous service.
• Edit and develop office procedures, manuals, and forms.
• Manage office supplies and high-volume purchasing.
• Support special projects and events for Housing staff.
• Provide backup to Housing Coordinators for FSH and GSH programs.
• Maintain calendars and meetings for staff.
• Process applications and data entry for resident databases.
• Ensure records confidentiality and proper data handling.

Skills

Customer service

Communication

Organization

Time management

Problem solving

Discretion

Teamwork

Adaptability

Tools

Microsoft Office

Spreadsheets

Database tools

Desktop publishing

Job description

University of California, Santa Cruz invites applications for an Office Coordinator for Graduate and Family Student Housing on the main campus. Under general supervision, the role coordinates day-to-day office operations, provides frontline reception, and supports staff with services and programs for residents.

The position also manages complex purchasing, maintains procedures, and assists the Associate Director.