Graduate Enrollment Specialist/Advisor

East Texas A&M University; Commerce (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Employee tuition assistance

Health insurance

Enrollment in Teacher Retirement/State

Job summary

East Texas A&M University located in Commerce, Texas, seeks a Graduate Enrollment Specialist/Advisor to coordinate recruiting, retention, and advising activities for its Graduate School. The role involves providing detailed information and guidance to help students meet academic needs and navigate graduate degree programs through admission to graduation.

Ideal candidates will have strong interpersonal and organizational skills, 2+ years in advising or related fields, and familiarity with

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• Two (2) years of related experience in advising, recruitment, marketing and/or customer service.
• Knowledge of word processing, spreadsheet, and database applications; strong interpersonal and organizational skills.

Responsibilities

• Represent graduate programs at regional recruiting and marketing events.
• Provide detailed academic advising to graduate students, faculty, and staff from inquiry to graduation.
• Assist with registration and retention efforts for graduate programs.
• Review and submit student requests for course substitutions with program coordinator approval.
• Maintain knowledge of university graduate student policies and procedures.
• Collaborate with faculty, staff, and students to update advising materials and stay current on trends.
• Prepare reports on advising trends and student demographics.

Skills

Interpersonal skills

Organizational skills

Verbal communication

Written communication

Word processing

Spreadsheets

Database applications

Travel up to 35%

Education

Bachelor’s degree or equivalent

Tools

Target X

EAB

DegreeWorks

Banner

WebFocus

Laserfiche

Job description

SUMMARY:

The Graduate Enrollment Specialist/Advisor, will participate in and coordinate activities, events, and programs that promote the various The Graduate Enrollment Specialist/Advisor, under direction, coordinates and manages recruiting, retention, and advising activities necessary to carry out the mission and strategic plans of the Graduate School. Provides detailed information and university resources to enable students to meet their academic needs and resolve issues while working at East Texas A&M University located in Commerce, Texas.

As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence.

ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

DUTIES & RESPONSIBILITIES:

• Attends and represents university, college, and the Graduate School at various recruiting and/or marketing events in the region served by East Texas A&M University and East Texas A&M-Dallas.
• Represents East Texas A&M University graduate programs to both internal and external constituents, and other targeted audiences.
• Provides detailed academic advising to graduate students, faculty, and staff related to aspects of students progressing through graduate degree programs from inquiry through graduation.
• Provides student advisement and assists with registration and retention efforts for graduate programs.
• Reviews and submits student requests for course substitutions with program coordinator approval.
• Provides recommendations for processes to ensure high quality and standards in all graduate programs and the Graduate School, including benchmarking master’s level programs in the United States.
• Maintains current and extensive knowledge of university graduate student policies and procedures.
• Promotes the well-being of the office by cross-training with co-workers, briefing co-workers on current activities, and updating important skills pertaining to graduate recruitment and advising.
• Collaborates with university faculty, staff, and students to update advising materials while keeping abreast of recruiting and advising trends within the Graduate School.
• Assists with preparation of necessary reports on advising trends, student demographics, etc.
• Uses university programming(e.g., Target X, EAB, DegreeWorks, Banner, WebFocus, Laserfiche) and various modes of communication for the tracking and advising of graduate students.
• Keeps abreast of current information about graduate programs.
• Experience with social media management and content creation is essential. Proficiency in creating promotional materials, such as flyers, is also required.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Education: Bachelor’s degree or equivalent combination of education and experience.
• Experience / Knowledge / Skills: Two (2) years of related experience in advising recruitment, marketing and/or customer service. Knowledge of word processing and spreadsheet applications. Strong interpersonal and organizational skills. Verbal and written communication skills.
• Knowledge of: Knowledge of word processing, spreadsheet, and database applications
• Ability to: Have strong verbal and written communication skills. Must possess excellent interpersonal and organizational skills. Ability to multitask and work cooperatively with others. Ability to present information clearly and concisely. Ability to communicate information individually, in small groups, or in formal large group settings.
• Licensing/Professional Certifications: N/A
• Physical Requirements: the ability to lift 25/50 pounds
• Other Requirements: Must be able to travel up to 35% within Texas, and with potential regional or national travel. Availability to work beyond regular office hours, including evenings and weekends, is required.

PREFERRED EDUCATION / SKILLS/ EXPERIENCE:

Master’s degree in a discipline offered at the university. Prior work experience in higher education. Familiarity with the East Texas A&M University campus, its historical landmarks, and points of interest and location of both academic and non-academic offices. Experience with recruitment and database management.

SUPERVISION OF OTHERS:

Student Workers or Graduate Assistants

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance:

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development:

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence:

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs, including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
• Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.

State-of-the-Art Facilities:

• Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.

Vibrant Campus Life:

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.

Prime Location & Growth:

• Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit us on our social media:

• Facebook, Twitter, Instagram, YouTube, LinkedIn, and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.