Administrative Coordinator

Inside Higher Ed; Commerce (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee tuition assistance

Comprehensive benefits package

12-15 days of annual paid holidays

Job summary

A public university in Texas is seeking an Administrative Coordinator for the Student Success Center. The role involves managing student information systems, ensuring compliance with regulations, and coordinating departmental processes. Candidates should possess a Bachelor's degree and two years of related experience, along with strong communication skills. This position is crucial for supporting faculty and staff in delivering student success initiatives effectively in a vibrant campus environment.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Two years of related experience are required.
• Ability to maintain confidentiality while organizing records.
• Ability to operate and troubleshoot office equipment; strong verbal and written communication skills.

Responsibilities

• Manage compliance with university policies and procedures.
• Coordinate budget development for the Student Success Center.
• Organize meetings, seminars, and special events.
• Coordinate budgeting, tracking, and reporting across the center’s departments.
• Handle travel, purchasing, invoicing, and financial transactions using standard campus tools.
• Coordinate meetings, events, and on-site support as needed.
• Oversee facilities maintenance, key requests, and security protocols for center spaces.
• Maintain inventory and office supplies; supervise staff as needed; manage internal communications.

Skills

Multitasking

Effective communication

Data management

Education

Bachelor’s degree or equivalent experience

Tools

FAMIS/CANOPY

WorkDay

LaserFiche

Banner Student Information System

Navigate EAB

SharePoint

Emburse

Job description

Department

ASST PROV - ACAD AFFAIRS STUDENT SUCCESS

Job Title

Administrative Coordinator

Agency

East Texas A&M University

Department

ASST PROV - ACAD AFFAIRS STUDENT SUCCESS

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Staff

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

1. Use the Upload button to add each document.
2. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
3. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
4. Incomplete or improperly submitted applications may be excluded from consideration.
5. Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please Provide The Following Documents

• Cover Letter
• Resume/CV
• Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
• Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer). If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.

If you need assistance, please contact us at [e-mail]

Summary

The Administrative Coordinator for the Student Success Center supports the internal operations and administrative functions of the Center and its affiliated departments by managing student information systems, ensuring compliance with university, state, and federal regulations, and maintaining data integrity and security. This role focuses on coordinating departmental processes, preparing reports, tracking resources, and streamlining workflows to enhance efficiency. The coordinator provides essential behind-the-scenes support that enables faculty and staff to deliver student success initiatives effectively while upholding policies such as FERPA and Texas A&M University System guidelines.

Duties & Responsibilities

• Manage and interpret East Texas A&M University and Texas A&M University System policies, operating practices, and administrative/technical procedures related, but not limited to, to student success and operations of Academic Advising, Money Management, Student Career Preparedness and Student Transitional Support
• Monitor compliance with policies and procedures, and recommend process improvements, administrative changes, or new initiatives.
• Perform special analyses and prepare project summaries. Supervise the creation, maintenance, and retention of office files and records.
• Coordinate budget development, tracking, and reporting for the center, ensuring accurate allocation and reconciliation across all three departments.
• Manage departmental travel, purchasing and financial transactions, including Famis, Canopy, AggieBuy, Emburse and Concur travel transactions for the Student Success Center. Receive, coordinate, and process departmental invoices and service agreements.
• Coordinate travel arrangements and prepare itineraries. Organize meetings, seminars, and special events, and provide on-site support as needed.
• Manage the submission and tracking of all maintenance and repair work orders for the center’s facilities and equipment. Coordinate with Facilities Management and department heads and other center administrative support regarding key requests, key audits, and security protocols for all physical access points within the center.
• Oversee inventory and maintenance of files, records, office supplies, and equipment. Act as supervisor when required on official Student Success Center business. Manage communications in writing and in person, including meetings, internal memos, and overall suite communications.
• Provide support to Student Success Center staff regarding schedules, committee membership, and office meetings.
• Prepare and route paperwork for hiring, terminations, and reclassifications, as well as create all EPA documents for personnel.
• Manage accurate and timely data entry of academic course updates, scheduling information, and curriculum changes directly into the Banner Student Information System.
• Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses/conferences, and attending training and/or courses required by the supervisor.
• Assist in promoting an office culture that prioritizes hospitality, collaboration, and employee wellbeing.
• Contribute to the overall success of the Student Success Center by performing all other duties and responsibilities as assigned.

Minimum Requirements

• Education: Bachelor’s degree or an equivalent combination of education and experience is required.
• Experience / Knowledge / Skills: Two (2) years of related experience are required. Working knowledge of or the ability to learn and use database applications, customer relationship manager (CRM) system, and other systems or applications that may be used within the University or division is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required. Effective verbal and written communication skills are required.
• Ability to: Multitask and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters. Work a flexible schedule beyond normal hours of 8:00 am to 5:00 pm, which may include weekend hours, is required.
• Licensing/Professional Certifications: None
• Physical Requirements: Ability to sit for extended periods during scheduled shifts. The ability to lift 30 lbs. and travel between multiple locations for off-site work assignments.
• Other Requirements: None

Preferred Education / Skills/ Experience

A degree is preferred. Proficiency with FAMIS/CANOPY, WorkDay, LaserFiche, SharePoint, Ellucian-Banner, Navigate EAB, Emburse and Concur is preferred. Administrative support experience within an academic unit/division in higher education is preferred. Experience in maintaining, monitoring, and reconciling financial records and accounts is preferred.

Supervision Of Others

Professional staff (Administrative Assistant) and student workers, as needed.

WHY WORK AT EAST TEXAS A&M UNIVERSITY?

Competitive Benefits & Work-Life Balance

• Employee tuition assistance for master’s and doctoral programs.
• Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
• ETAMU contributes to employee health and basic life insurance premiums.
• 12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
• Physical wellness program and wellness release time for eligible employees.

Career Growth & Development

• Access to cutting-edge research opportunities at a designated R2 Research Institution.

Academic Excellence

• ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
• Over 140 degree programs, including nationally ranked online and graduate options.
• First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
• Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.

State-of-the-Art Facilities

• Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.

Vibrant Campus Life

• Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.

Prime Location & Growth

• Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.

Visit Us On Our Social Media

• Facebook, Twitter, Instagram, YouTube, LinkedIn, and ETAMU News

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.