Graduate Enrollment Management Office Assistant (Student) (FWS)

The Chronicle Of Higher Education, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Part time

Job summary

American University is seeking 2–3 graduate work-study eligible students for Fall 2026 in the School of International Service to assist with daily office operations. The role is in-person, with duties including helping prospective students via email/phone, outbound calls, and front desk support.

Ambassadors will participate in admissions events and campus tours. The position runs Fall 2026 with potential renewal for Spring 2027 and beyond, at 10 hours per week and $20.00 per hour.

Qualifications

• SIS Current Graduate Student (FWS Eligible).
• Previous experience working in an office setting but not required.

Responsibilities

• Assist prospective students with email and phone inquiries regarding SIS programs and the application process.
• Conduct outbound outreach calls to prospective and admitted graduate students.
• Provide general front desk support.
• Other duties as assigned.
• Attend admissions events and participate in campus Q&A panels as a Student Ambassador.
• Provide campus tours to visitors and participate in virtual information sessions for current students.

Education

SIS Current Graduate Student (FWS Eligible).

Job description

Work Where You Learn: Build Experience, Grow Skills, andContribute to Your University Community. This position isavailable only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of FinancialAid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department

School of International Service

Time Type

Part time

FLSA Status

Non-Exempt

Job Description

Summary

The Office of Graduate Enrollment Management at SIS is looking to hire 2-3 graduate work study eligible students for Fall 2026 to assist with the daily operation of the office. This is a great opportunity that allows for interfacing with prospective students who are exploring graduate school options. This student will need to help with the Student Ambassador duties as well. Please notethat this is an in‑person position. The position is available for Fall 2026 with the possibility of renewal for Spring 2027 and beyond.

Essential Functions

1. Primary duties
   • Assisting prospective students with email and phone inquiriesregarding SIS programs and the application process.
   • Conducting outbound outreach calls to prospective and admittedgraduate students.
   • Providing general front desk support.
   • Other duties as assigned.
2. Student Ambassador duties
   • Attending admissions events and being a part of current student Q&A panels.
   • Providing campus tours to visitors.
   • Participating in virtual Q&A Information Sessions for current students.
   • Other duties as assigned.

Position Type/Expected Hours of Work

• Part-time.
• 10 hours per week.

Salary Range

• $20.00 per hour.

Required Education and Experience

• SIS Current Graduate Student (FWS Eligible).

Preferred Education and Experience

• Previous experience working in an office setting but not required.

Other Details

• This position is available only to enrolled AmericanUniversity students.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.
• Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University,please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.