Graduate Admissions Success Specialist

University of Central Florida

Orlando (FL)

On-site

USD 40,000 - 48,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental, Vision Insurance
Paid time off
Retirement savings options
Employee discounts
Education assistance

Job summary

University of Central Florida's College of Graduate Studies is seeking a Graduate Admissions Coordinator I to support prospective and incoming graduate students through the admissions process. This role emphasizes attention to detail, customer service, and collaboration with graduate programs to ensure compliant admissions actions and effective communication with applicants.

Under supervision, the coordinator will evaluate applications, manage holds, communicate decisions, and assist with data

Qualifications

  • Bachelor's degree or higher and 2+ years relevant experience; or an equivalent combination of education and experience.
  • Experience with graduate admissions processes and policies is preferred.
  • Strong customer service mindset and ability to handle inquiries professionally.

Responsibilities

  • Evaluate and process graduate applications and materials to ensure compliance with admission standards.
  • Review and approve admissions actions for graduate programs and determine eligibility for admission or readmission.
  • Collaborate with graduate program staff to answer questions on admissions policies and procedures.
  • Serve as liaison between applicants and graduate program staff; provide guidance on application procedures.
  • Respond to inquiries via phone, email, or other channels to support prospective students.

Skills

Customer service
Attention to detail
Communication skills
Time management
Enthusiasm for UCF

Education

Bachelor's degree
2+ years relevant experience

Tools

Slate
PeopleSoft

Job description

University of Central Florida's College of Graduate Studies is seeking a Graduate Admissions Coordinator I to support prospective and incoming graduate students through the admissions process. This role emphasizes attention to detail, customer service, and collaboration with graduate programs to ensure compliant admissions actions and effective communication with applicants.

Under supervision, the coordinator will evaluate applications, manage holds, communicate decisions, and assist with data

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