Graduate Admissions Specialist

University of North Carolina at Wilmington; Wilmington (NC); On-site; USD 44,000 - 49,000; Full time

Job summary

University of North Carolina Wilmington is seeking a Graduate Admissions Specialist to provide comprehensive support for graduate admissions, ensuring accuracy, compliance, and exceptional service to prospective students.

The role manages application workflows, maintains data integrity across systems, and serves as the first contact for applicants, representing UNCW’s Graduate School.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Bachelor’s degree and experience in higher education.
• Knowledge in Ellucian Banner or other student information system.
• Experience with Technolutions Slate or similar application management system.
• Accuracy and attention to detail in a busy office environment.
• Ability to interpret academic policies and procedures.
• Excellent verbal and written skills.

Responsibilities

• Monitor applications and materials throughout the admissions cycle.
• Update and verify student data between admissions systems; escalate complex cases.
• Communicate with prospective students about program details and status updates.
• Use Slate system facets, workflows, forms, queries, and templates.
• Maintain confidentiality of sensitive information and protect records.

Skills

Excellent verbal and written skills

Professional demeanor and customer服务

Knowledge in Ellucian Banner

Experience with Slate or similar apps

Education

Bachelor’s degree or equivalent

Higher education experience

Tools

Ellucian Banner

Technolutions Slate

Job description

Benefits of Working at UNCW

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.

Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally.

As a member of the Seahawk community, you’ll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Recruitment Range

Recruitment Range $43,940 – $48,823

Recruitment Range Details

The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidate’s education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Vacancy Number

Vacancy Number S02916

Position Title

Position Title Student Services Specialist

Working Title

Working Title Graduate Admissions Specialist

Competency Level Journey

Home Department

Home Department Graduate School - 31000

Primary Purpose of Organizational Unit

The Graduate School is responsible for all administrative aspects of the university’s graduate programs. The chief officer is the Dean of the Graduate School. Primary functions of the Graduate School include monitoring and periodically reviewing all existing programs to ensure that their standards and performance are of the highest quality, identifying and developing new programs that are consistent with regional and national needs, providing logistical support necessary to facilitate the student’s graduate experience, supporting the research and creative activities of faculty and students through workshops, innovative programs, and funding opportunities, and promoting communication and cooperation among various academic units within UNCW and the university system. The graduate school admissions team provides comprehensive applicant services.

College

College Graduate Continuing and Lifelong Ed - 310 College

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive MBA program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

UNCW’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of \"Doctoral Universities: High Research Activity\" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Location of Workplace Main UNCW Campus

Brief Summary of Work for this Position

The Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy, compliance, and exceptional service to prospective students. This role manages application workflows and maintains data integrity across multiple systems. The position often serves as the first point of contact for applicants and plays a critical role in representing UNCW’s Graduate School.

Duties include:

• Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.


• Update and verify student application data between admissions systems; escalates complex cases.


• Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.

Data Management:

• Utilize multiple systems and software to research, manage, and transfer data accurately.


• System troubleshooting and assisting campus users with the use of systems and resolution of technical issues.


• Enter and verify graduate application data.


• Use error reports to identify and correct missing or inaccurate data.


• Scan and upload supplemental application materials.

Other Duties:

• Serve as a resource for prospective students, offering clear guidance on application requirements, program details, and admissions policies.


• Assist with documentation and recommend process improvements for graduate admissions procedures.


• Use of Slate system facets, including workflows, forms, queries, and communication templates.


• Maintain confidentiality of sensitive information and support efforts to identify potential fraud to protect student records and institutional data.


• Daily transmittal reconciliation for deposit of application fees.


• Perform additional tasks and projects as assigned.

Minimum Education and Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred education, professional skills and experience

• Bachelor’s degree and experience in higher education


• Knowledge in Ellucian Banner or other student information system


• Experience with Technolutions Slate or similar application management system


• Accuracy and attention to detail in a busy office environment


• Ability to interpret academic policies and procedures


• Possess excellent verbal and written skills


• Ability to address and resolve issues or questions


• Comfortable working in evolving processes and situations


• Willingness to learn and embrace new technologies


• Professional demeanor and commitment to exceptional customer service

Required Certifications or licensure

None

FTE

FTE 1.0 FTE (40 hours per week)

Months Per Year

Months Per Year 12 Months

Work Days

Work Days Monday - Friday

Work Hours

Type of Position

Type of Position Permanent

Anticipated Ending Date if Time-Limited

Position Number

Position Number 7868

Job Posting Date

Job Posting Date 09/04/2026

Posting Close Date

Posting Close Date 09/25/2026

Number of Openings

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.