Lead Business Systems Analyst

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 59,000 - 98,000; Full time

Job summary

University of North Carolina Wilmington is seeking a Lead Business Systems Analyst to manage financial data access, design and monitor system processes, and lead project implementations.

The role collaborates with vendors and internal teams, supervises staff, and drives improvements across finance systems to ensure compliance and robust reporting. A strong background in finance IT within higher education is essential.

Qualifications

• Strong knowledge of financial services technology, systems, and processes.
• Experience in Higher Education fund accounting, financial reporting, and budgeting.
• Experience with Ellucian Banner Systems.

Responsibilities

• Developing and managing project plans, for system improvements and developing test plans for system upgrades.
• Designing, analyzing, documenting, administering, and monitoring business processes on behalf of the Finance Section and UNCW.
• Serving as a subject matter expert for business processes and systems related to Finance, including accounting and Budget Office processes.

Skills

Financial systems

Data security

SQL queries

System analysis

User training

Data reporting

Education

Bachelor's degree

Master's degree

Tools

Ellucian Banner

Job description

Lead Business Systems Analyst

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers. Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally. As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Recruitment Range

$85,000 - $98,307

Vacancy Number

E1604

Location of Workplace

Main UNCW Campus

Home Department

Financial Systems - 35420

Division

Business Affairs - 35 Division

Primary Purpose of Organizational Unit

The Business Affairs Division oversees a broad range of administrative and operational functions at the University of North Carolina Wilmington, including procurement, financial affairs, physical resources, capital management, safety and security services, building management and construction, information technology services, and auxiliary services.

Within this division, the Finance team supports the University's mission and strategic goals by delivering key financial services efficiently and effectively to students and the broader campus community. The Associate Vice Chancellor for Finance (AVCF) leads the university's financial operations, which include the Controller's Office (Financial Reporting, General Accounting, Fixed Assets, Payroll, Accounts Payable, Travel, Non-Student Billing), as well as Student Accounts and Cashiers, Budget, Financial Systems, Tax, Financial Analytics, and Purchasing.

The Financial Systems unit supports the technology infrastructure that enables the university's financial operations. The team provides consultant, implementation, integration, analytical and data security services for the university's financial, eCommerce, travel and procurement systems and users. These systems currently include Ellucian Banner Finance, AR, Payroll and HR, e-Print, Evolutions, Jaggaer, Emburse, SSRS, and TouchNet. The services provided by Financial Systems ensure optimal system integration, efficient business processes, reliable financial reporting, and strong internal controls over financial data.

University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive MBA program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Brief Summary of Work for this Position

The Lead Business Systems Analyst manages financial data access on behalf of UNCW. This position plans, designs, examines, analyzes, develops, implements, administers, and monitors program processes, operation systems and efficient business, and financial systems. In addition to project managing and leading implementation teams, this position works directly with vendor project managers, consultants, and vendor support on system implementations, process review, research and resolution. Additionally, this position supervises one full-time tech support technician and a part-time employee and is responsible for the staff development, coaching, and mentoring of each team member.

Responsibilities

• Developing and managing project plans, for system improvements and developing test plans for system upgrades.
• Designing, analyzing, documenting, administering, and monitoring business processes on behalf of the Finance Section and UNCW.
• Serving as a subject matter expert for business processes and systems that are related to the Finance Section, particularly for all accounting and accounting related processes and systems and Budget Office processes and systems.
• Assisting the Director of Financial Systems by serving as the lead for complex, large and/or other assigned initiatives, directives, programs, projects, and/or support work on behalf of the Finance Section at UNCW.
• Serving as a team lead for the Financial Systems department when assigned by the Director of Financial Systems, and/or when the Director is not available.
• Conducting market research on overall accounting processes and technologies that are, or could be, used at UNCW to ensure that UNCW maintains an awareness of the marketplace and the higher education industry.
• Managing several of the business systems for the Finance Section including the vendor relationship for ongoing support, maintenance, new design, testing, data integration definition, and overall availability during UNCW business hours.
• Assisting with ensuring that accounting systems are compliant with all UNCW, UNCSO, state, and federal rules, regulations, and laws.
• Conducting annual audits of financial data security access in accordance with all UNCW, UNCSO, state, and federal applicable rules, regulations, laws, and guidelines.
• Serving as the primary data steward for financial data access at UNCW on behalf of the Business Affairs division and the Finance Section of UNCW.
• Supporting the Finance Section websites in a primary and backup role as defined by UNCW's current web platform, including content design, writing, editing, website updates, website creation, website and content archival, and website integration using forms and other approved technologies at UNCW.
• This position is part of the team supporting the Finance Training Program and will participate in authoring and updating content as well as manage system/program administration.

Minimum Education and Experience Requirements

• Bachelors degree in a discipline related to the area of assignment with 3 or more years of experience; OR
• Masters degree in a discipline related to the area of assignment with 2 or more years of experience.

All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience

• Strong knowledge of financial services technology, systems, and processes
• Experience in Higher Education fund accounting, financial reporting, and budgeting
• Experience with Ellucian Banner Systems
• Experience with data security to understand business applicability of access
• Experience with system requirements definition, analysis, design, and testing
• Experience with user support and training
• Experience with data analysis and reporting, including writing queries against a data set (e.g., databases, report writing in SQL)
• Advanced troubleshooting experience with business processes, user processes, systems, and data integration

Required Certifications or Licensures

N/A

FTE

1.0 FTE (40 hours per week)

Months Per Year

12 Months

Type of Position

Permanent

Position Number

E1604

Job Posting Date

08/26/2026

Posting Close Date

09/25/2026

Number of Openings

Single Incumbent

Special Notes to Applicants

PLEASE NOTE: This posting will close at 11:59PM(Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.