Graduate Admissions Operations Lead

Coppin-State-University; Baltimore (MD); On-site; USD 68,000 - 83,000; Full time

Job summary

Coppin State University is seeking a Program Administrative Specialist in the Graduate Studies department. The role focuses on reviewing applications and transcripts for compliance, enforcing admission regulations, and supporting daily office operations in the director's absence.

Strong communication and customer service skills are essential. The candidate must handle inquiries, coordinate with departments, and help ensure timely admissions decisions within university policies.

Qualifications

• Bachelor's degree required.
• Experience in admissions or enrollment a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Review and evaluate applications and transcripts for compliance with academic standards.
• Assist in monitoring graduate admission regulations and deadlines.
• Manage day-to-day operations of Graduate Admissions Office in the absence of the Director.
• Respond to inquiries from graduate applicants regarding admission policies and deadlines.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Teamwork

Education

Bachelor's degree

Tools

Microsoft Office

Databases

Job description

Coppin State University is seeking a Program Administrative Specialist in the Graduate Studies department. The role focuses on reviewing applications and transcripts for compliance, enforcing admission regulations, and supporting daily office operations in the director's absence.

Strong communication and customer service skills are essential. The candidate must handle inquiries, coordinate with departments, and help ensure timely admissions decisions within university policies.