Graduate Admissions Assistant, Graduate College

University of Delaware; Newark (DE); On-site; USD 18,000 - 24,000; Part time

Job summary

The University of Delaware's Graduate College has a part-time, non-benefited wage opening to support the graduate admissions team. Responsibilities include data entry and record maintenance in the Slate CRM, query management, and using CRM modules to track inquiries and applications.

The ideal candidate will have a bachelor's degree, strong communication skills, experience handling large datasets, attention to detail, and proficiency with Microsoft Office (Excel, Teams) and Google Suite; CRM

Qualifications

• Bachelor's degree or higher.
• Strong verbal and written communication skills.
• Experience with analyzing large datasets and summarizing information for diverse audiences.
• Attention to detail, analytical skills, and organizational accuracy.
• Proficiency with Microsoft Office Suite (Excel, Teams) and Google Suite.
• Ability to prioritize work and manage multiple tasks.
• Ability to work independently and with a team.
• Service-oriented mindset.
• Experience maintaining confidentiality.
• Familiarity with CRM systems if possible.

Responsibilities

• Enter data and maintain records in the Slate CRM.
• Oversee query management and auditing responsibilities.
• Utilize reports & system modules in CRM for tracking inquiries & application materials.
• Respond to emails using CRM automation and Inbox system.
• Assist with on-campus and virtual events (registration & materials, check-in etc.).
• Scan and upload documents.
• Other duties as assigned.

Skills

Strong communication

Attention to detail

Analytical skills

Organization

Independent work

Team collaboration

Service mindset

Confidentiality

Education

Bachelor's degree or higher

Tools

Microsoft Office (Excel, Teams)

Google Suite

Slate CRM

Job description

Hours

This is a part-time, non-benefited position (maximum of 20 hours/week)

No Remote Work Possibility

Context of the Job

The Graduate College has an opening for a miscellaneous wage position which will support our graduate admissions team.

Major Responsibilities

• Enter data and maintain records in the Slate CRM
• Oversee query management and auditing responsibilities
• Utilize reports & system modules in CRM for tracking inquiries & application materials
• Respond to emails using CRM automation and Inbox system
• Assist with on-campus and virtual events (registration & materials, check-in etc.)
• Scan and upload documents
• Other duties as assigned

Qualifications

• Bachelorâs degree or higher
• Strong verbal and written communication skills
• Experience with analyzing large datasets and summarizing information in a way understandable to a range of audiences
• Demonstration of attention to detail, analytical skills, and a focus on organization and accuracy
• Mastery of Microsoft Office Suite (Excel, Teams), and Google Suite
• Ability to prioritize work requirements and handle multiple assignments or tasks
• Ability to work well both independently and collaboratively with a team
• Demonstration of a service-oriented mindset
• Experience with maintaining confidentiality
• Familiarity with CRMs systems if possible