Admissions Operations Assistant (Part Time)

Rollins College; Winter Park (FL); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Rollins College is seeking an Admissions Operations Assistant to support data integrity in application processing, transcript review, and GPA recalculation. The role includes monitoring the admissions email inbox, uploading documents to student records, and assisting with CRM data cleanup.

The position is hybrid, about 22 hours per week, with the office in Winter Park, FL. Responsibilities include data querying, record categorization, and providing professional email responses.

Qualifications

• Requires Associate's Degree and strong organizational skills.
• Proficient with computer systems; training in Slate CRM will be provided.
• Excellent written and verbal communication; professional email handling.
• Ability to handle personal information with discretion and integrity.
• Experience with databases or CRM systems is preferred.

Responsibilities

• Assist with application processing and data integrity by running queries to locate and update missing or incorrect data on applicant records.
• Review applicant records for missing or mis-coded materials.
• Review transcripts for accuracy and completeness.
• Recalculate GPA where required and translate grades to a 4.0 scale.
• Monitor Admission Inbox, respond to inquiries, categorize or escalate messages.
• Upload and categorize documents to student application records.
• Support data cleanup in Slate, including duplicate records and batch material management.
• Represent Rollins and the Admissions office professionally in all situations.

Skills

Strong computer skills

Highly organized

Slate CRM training

Excellent grammar

Integrity and discretion

Education

Associate's Degree

Tools

Slate CRM

CRM systems

Job description

Admissions Operations Assistant (Part Time)

Job Summary

• Application Processing
  • Assist with application processing and data integrity by running queries to locate and update missing or incorrect data on applicant records.
  • Review applicant records for missing or mis-coded application checklist materials.
• High School Transcript Processing
  • Review incoming high school transcripts for accuracy and completeness.
• GPA Recalculation
  • Learn how to assess individual classes and courses and, where required, translate grades into a standardized 4.0 scale GPA equivalent.
• Admission Email Account ([e-mail])
  • Assist with the monitoring of the Admission Inbox within the CRM.
  • Respond to and manage incoming inquiries, appropriately categorizing or escalating messages as needed.
  • Upload and categorize documents and materials, sent via email, to student application records.
• Other Duties
  • Support data cleanup efforts within Slate, including duplicate record consolidation, batch material management, and record assignment.
  • Opening, scanning, and assigning mail to the appropriate records.
  • Support the Operations Team with other assigned tasks as needed.
  • At all times and in all situations, represent Rollins and the Admissions office in a professional and friendly manner.

Minimum Qualifications & Education

• Associate's Degree

Knowledge, Skills & Abilities

• Strong computer skills.
• Exceptionally organized, with strong attention to detail.
• Rollins Office of Admission uses the Technolutions Slate CRM system to manage the college application process. Training in this system will be provided.
• Excellent grammar and interpersonal skills essential to the crafting of professional email responses.
• This position involves access to personal information for prospective, current, and former students. The ability to demonstrate a high degree of integrity, tact, and discretion is essential.

Preferred Qualifications

• Experience working in higher education.
• Experience with databases or CRM systems.

Additional Position Information

Assignment Dates

Monday 09/15/206 - Monday01/01/2027 (16 weeks)

Work Schedule

The Admissions Operations Assistant role is scheduled to work approximately 22hours per week and for a total of or fewer than 1,000 hours per year. The schedule will depend on availability and department needs with the ability to work flexible hours. Admission Office hours are 8:30am-5:00pm.

Pay Rate

Rollins offers a competitive hourly rateand there are no benefits associated with this position.

Work Environment

• Hybrid position split between an office environment and working remotely. (Approximately 2 days in the office and 1 day remote.)
• Most duties can be completed remotely, and there will be opportunities to occasionally work outside normal office hours if necessary.
• To work remotely, you will need to have a laptop or PC, a reliable internet connection, and audio equipment to take part in online meetings.
• Preferred Monday, Wednesday, and Friday availability.
• Required availability on the following dates: October 30th, November 2nd, 13th, and 16th
• Work may require some visual strain due to use of computer.

Equal Employment Opportunity

Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit https://www.rollins.edu/diversity-equity-inclusion-belonging/ click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to [e-mail] | 407.646.2102.

FLSA Status

Non-Exempt